The Ledger
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ElevenLabs CEO Mati Staniszewski says the company has never employed product managers
“We don't have any PMs.”
Staniszewski: People disclose sensitive details more openly to AI than humans
“With AI, people are much more open to share what actually happened, give the information, and suddenly this emotional block of, like, in front of other human, I don't want to be able to say all of that, is, is, is very different.”
Staniszewski: ElevenLabs aims for human-level conversational voice fidelity in 2026
“We hope this year we'll do that same thing for voice where any conversation feels like you're speaking with another human.”
ElevenLabs reaches $600 million ARR after rapid revenue scaling
“It took us roughly 20 months to get to the first hundred million in ARR, roughly 10 months to get to 200, five months to get to 300 and that's how we closed, and end of the last year, and now we are at 600.”
Staniszewski: Voice AI performance depends on model architecture over scale
“It's the architecture that matters, not the scale. You really need to change how the model operates.”
ElevenLabs retained 100% of its initial 10 core employees
“From the first 10 people, we had zero attrition. Everybody is, ah, ah, still at the company from those core research and engineering talent building together with us.”
Staniszewski: ElevenLabs embeds software engineers in non-engineering teams like legal and talent
“The way we are structured is A lot of small teams, especially across the product engineering, but also in how we think about go-to-market optimized for specific industries, telco, financial services, healthcare, so every unit is very tightly knit together and …”
Not using AI is a red flag, but overusing it is too
“If you're not using a lot of the coding software, a lot of the co-working software, then you're probably in the wrong spot. If you're using too much of it, that is also a flag because you maybe are not doing that in the right way.”
Staniszewski: Consumers will soon ask directly for AI customer service agents
“Yeah, it's slowly becoming that you will be asking for a give me an AI agent effectively on the call.”
ElevenLabs powers voice AI for Revolut, Klarna, and PacBank
“We work with a lot of financial services companies Revolut, Klarna, PacBank”
Staniszewski: ElevenLabs has paid over $22M to voice talent
“Today we paid back over twenty two million dollars back to the community of talent.”
Staniszewski: ElevenLabs, Disney, and Epic Games brought interactive Darth Vader to Fortnite
“Fortnite launched Darth Vader, which people and players could interact with live, in partnership with the estate, in partnership with Disney, so every player, after reaching a certain stage, could have a Darth Vader interact and help you solve the missions.”