non-client facing staff

1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Jan 14, 2026 by Bob Sternfels · across every show →

Everything said about non-client facing staff, oldest first

Jan 14, 2026 neutral
Assertion Not checkable as stated
McKinsey cut non-client-facing staff 25% while increasing output 10% with AI
“At the same time though, about half our firm are non-client facing folks. We're down 25% in that group with 10% increase in output.”
Bob Sternfels Jan 14, 2026 ▶ 18:58 Why AI will dwarf every tech revolution before it: robots, manufacturing, AR glasses from CES 2026
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