Klarna, every mention

mentionsepisodesper episode tap a year for its mentions

Verbatim, from the transcripts: the passages where Klarna comes up

loading…

▶ 14:35 Mati Staniszewski The, the, the specific emotional example, we, we work with a lot of, um, financial services companies, uh, uh, Revolut, Klarna, PacBank, and some of the frequent case, not in all of them, is of course how you remind people about payment,…

▶ 44:57 David Sacks Do you remember like a year ago when Klarna said they're going to replace her whole customer service department with AI

▶ 4:47 Jason Calacanis Chamath, I don't know if you saw it, but Klarna just filed for their IPO.

▶ 26:19 Nikesh Arora It's all the easy stuff that Sebastian will tell him, Clara and I've got it figured out, I'm going to answer questions.

▶ 27:29 Chamath Palihapitiya And by the way, just to build on that, the other thing that's now possible, and you saw this with Klarna, because Klarna put out this, like, cryptic tweet slash press release where, I think maybe it was in their earnings, Nick, maybe you… 4 times in the scene
▶ 41:27 Jason Calacanis And, you know, the incentives really matter, uh, if you look at a private company, if you were at Klarna, and to our previous story, and you go to the boss and say,

▶ 27:57 Chamath Palihapitiya You're much better off, like Klarna, for example, right? 2 times in the scene

▶ 49:58 Jason Calacanis And we covered Cloner's AI customer support agent doing the job of 700 full-time employees and driving a forty million dollar increase in profits this year.

▶ 53:50 Jason Calacanis Issue three, Klarna crushes customer queries with AI.
▶ 56:58 Jason Calacanis Are going to open up the opportunity for these humans to do even better work at Klana? 2 times in the scene
▶ 1:00:09 Chamath Palihapitiya And the important thing to note about that is that it's not just what it means for Klarna, but what it means for everybody else. 6 times in the scene
▶ 1:06:34 David Sacks What Klarna seems to be talking about are email-based customer support cases.

▶ 1:45:25 Chamath Palihapitiya So maybe publicly, what I would say is, you know, the CEO of Klarna deserves a huge

▶ 29:28 Jason Calacanis GoPuff at forty billion, Canva at forty billion, Klarna at forty-five billion, Discord at fifteen billion, Ripple at fifteen billion, these Grammarly at thirteen billion, these don't make sense.

Turn any episode into a week of clips.