customer service

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Sep 20, 2024 by Chamath Palihapitiya · across every show →

Everything said about customer service, oldest first

Sep 20, 2024 bearish
Prediction Not checkable as stated
Chamath: AI customer service software will be commoditized within a year
“We cannot touch customer service. We cannot touch it because it's going to get commoditized and run over by these foundational models within a year.”
Chamath Palihapitiya Sep 20, 2024 ▶ 27:06 Big Fed rate cuts, AI killing call centers, $50B govt boondoggle, VC's rough years, Trump/Kamala
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