AI voice call centers
1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Mar 1, 2024 by David Sacks · across every show →
Everything said about AI voice call centers, oldest first
Mar 1, 2024 positive
Sacks: Customer support automation will move to human-sounding AI voice call centers
“I think where this is going to go next is to phone. And these call centers use what are called IVRs, these interactive voice response systems, but they're very rigid. It's a lot of prerecorded messages, and it says, push one, if your problem is this, push two,…”