The Ledger, every show

“As you know, Alex, like this technology can work, you know, maybe five times out of 10, seven times, nine times out of 10. But in business, you know, you need that predictability and that assurance that it's not going to mess with your brand. It's not going to…”

“Is SAS going away or is the graphical user interface going away? It's not going away. There's still a lot of good use cases for it”

“We actually, because this help.sale, the agent for us on the website is really helping us with this, you know, super simple support scenarios. We don't need as many support reps to do that job. What we do need is to retrain a lot of those people and get them i…”

“But I really think generative AI is bigger than all of that because we've had to completely retool our product strategy and our company and we're still in the middle of it.”

“If we don't go fast enough in this world of agentic AI, Some competitor will leverage us, leverage it to skip past us, and we're not gonna allow that to happen.”

“It does seem like post training is where the best innovations are happening now and the pre-training and the amount of data, like they've, we've used up a lot of the data. They're trying to create synthetic data to try to improve model performance.”

“So it was DIY all over the place. And there's a lot of failure in that. You know, it was, it, at first it was like, oh, so cool. Look at what it can do. But again, that repeatability, that trust, that security, the data access, all the things we've talked abou…”

“You can't just like, I want to take all the data of an enterprise and dump it in one place, you know, and you're not going to dump it into an LLM because LLM has no security model.”