Harris: Corporate DIY AI implementations have suffered widespread failure
Parker Harris · Will AI Kill Software? — With Salesforce Co-Founder Parker Harris · Oct 14, 2025 · at 25:29
Parker Harris, co-founder of Salesforce and Slack CTO, discusses why initial corporate attempts to build custom AI workflows on raw foundation models failed to achieve enterprise ROI.
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“So it was DIY all over the place. And there's a lot of failure in that. You know, it was, it, at first it was like, oh, so cool. Look at what it can do. But again, that repeatability, that trust, that security, the data access, all the things we've talked about. And so I think we have this, you know, the past is littered with a lot of failure of do it yourself.”
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