The Ledger, every show

“If I had to do it again, I would have changed our business model so we could keep people as contractors. It would have allowed us to actually pay them more as contractors. And it would have made us be able to keep that kind of 50% margin we originally had.”

“So you look back and if I had it to do over, I would tell the guy who gave me that suggestion that that was the stupidest thing I've ever heard. I would have spent that week. I probably still would have had to lay most people off, but I would have spent that w…”

“It doesn't matter if I look at their resume and they used to work for Apple or Postmates or, you know, one of these darlings where I'm like, Ooh, they worked at Airbnb. They must be good. That is not an indicator of success.”

“We were not a venture backable business. We got venture backing, which happens often, but we were a services business. We had no technology component, even over the three and a half years after raising money, we built very little technology.”

“We were using an outsource CFO firm. That one of our investors recommended to us, and I think that was one of the biggest mistakes we made at Searchual. They were really, really bad”

“The way we do references is we think of people you worked for, people you worked with, and people who worked for you, because you can often somebody, you can trick one of those subsets, like maybe your boss thinks you're great, but the people who work with you…”