The Ledger, every show
Every statement that passed quotation and attribution checks, across all 44 shows. Pick shows below, then mix any filter with any other.
shows 
every show 44 of 44
Coates: Shopify competes directly with Amazon today
“Well, I mean, Shafak meets with Amazon today. Oh, absolutely. Hundred percent. Hundred percent.”
Coates: Tobi Lütke is and will always be Shopify's head of product
“Toby, like all great CEO founders, is actually the head of product at Shopify, and will always be. I think the day that Toby's not running a product at Shopify is the day that he's not at Shopify.”
Coates Executed a 'Code Red' Fix on Shopify's Checkout in 2020
“So that was a year in which there was some really fundamental things in the checkout that needed to be fixed, like rather promptly. And so Toby asked me to move over and basically like run a, what's called a code red on checkout.”
Coates: Shopify was first major SaaS platform to run secure third-party code
“And I, as far as I'm aware of Shopify was the first at scale SaaS platform to do that.”
Shopify's previous org structure required product escalations to go directly to CEO Tobi Lütke
“In the old org structure, the first point in the org chart where all those 14 teams actually, like, joined at the top was Tobii. So anytime someone has an escalation, the first point in the escalation tree was Toby”
Coates: Shopify's 2020 checkout 'code red' took 200-300 people for a year
“At least in my case, checkout code red in 2020 was, hey, the checkout is failing in, I don't know, three, four, five different ways. And the checkout is a pretty important part of Shopify, obviously. So let's go fix that. So we, me and, you know, somewhere bet…”
Coates: Shopify consolidated from 12-15 business units down to 3-4
“There used to be 12 to 15 of these kind of fairly small fractured business units, and now there is actually only like three or four, which is actually truer to what the product is, but of course, each of those units is bigger than the ones that were before, so…”
Coates: Shopify accounts for roughly 10% of all US e-commerce
“The fact that you can get to like 10% of all us e-commerce on like a fairly simplistic data model is actually kind of amazing.”
Coates: Shopify Core has 2,500 employees divided into 10 teams
“Core is about two and a half thousand people, right? And there's now 10 of these teams inside core, so there are about 200 people each, which is about the Dunbar number, which is not a coincidence.”
Glen Coates quit business school after one day to focus on coding
“I basically applied to go to business school, went to business school, went for one day. And then I was like, actually, this is kind of not what I want to be doing. I'd actually rather be coding 12 hours a day. And so I quit business school”