Everything JP Narowski said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Narowski says early VC funding could have made Karma CRM mainstream
“Had I done that early on, like, you know, kind of the typical rounds, not necessarily a small angel round we took and was able to really add gas to the fire five years ago, I think we could easily be one of the, you know, the common household names and people …”
Narowski: General CRM market is too saturated; niche targeting is easier
“We kind of realized that the general CRM market is so saturated that it's hard to kind of compete in that space. So it was a lot easier for us to pick a niche, serve them really well. You know, it's puts a face to a customer much more than quote unquote, small…”
Narowski: Karma CRM has scaled past 600 customers
“So we are over 600 customers.”
Narowski: Karma CRM maintains 5% monthly customer churn
“Five percent.”
Narowski: Karma CRM customer LTV ranges from $1,000 to $1,500
“Yeah, yeah, that's right. It varies between, you know, a 1015 hundred.”
Narowski: Building systems to make a company sellable improves core infrastructure
“Whether or not you sell the company, I think creating the systems and the processes to make it sellable is just good for the infrastructure of the company as is.”
Narowski: Karma CRM focuses specifically on professional speakers
“We're currently focusing on professional speakers. So more of a niche CRM.”
Narowski: Karma CRM grew about 50% YoY over the past couple years
“So we've grown about, I guess, 50% year over year over the past couple of years.”
Narowski: Karma CRM took only a small friends and family round
“We took a small friends and family round of funding, but generally strapped.”
Narowski: Karma CRM Targets $300 to $400 CAC
“So it varies, very varies a lot based on if it's organic or if it's not, but our target is about three, 400.”
Narowski: Karma CRM customer base remains roughly half small businesses
“We haven't done that yet, but that's definitely, I think the more we drill into the speaker space, we're still kind of half and half. We still serve as small business customers and we will continue to”
Narowski: Would likely reject $500k cash offer for Karma CRM
“Probably not half a million, but I definitely, you know, be willing to chat with people about it. You know, it's something that we've always kept on the table.”