People, every show

Jonathan Vassell

CRO, Toast. On 1 show, 1 appearance. The Shows tab opens the full record on each.

Jonathan Vassil is the Chief Revenue Officer of Toast. He focuses on go-to-market execution and customer acquisition strategies for the company.

1shows
1appearances
14statements
2resolved
1supported
0contradicted
50%fully supported
1said about them ↓

Everything Jonathan Vassell said on any show that made the record, most notable first. Each card names its show and opens the statement there.

SAASTR Insight
Vassell: Distributed field sales requires software plus embedded payments unit economics
“There are other businesses that, or other verticals that don't have the density and that also don't have the unit economics. To get the payback that you need on a distributed workforce, right? We do because of the software plus embedded payments model, right? …”
Jonathan Vassell Nov 3, 2023 ▶ 9:55 The Proven Customer Acquisition Strategies Behind Toast's Record Breaking Growth with Toast's CRO
SAASTR Insight
Vassil: Smaller sales territories drive higher growth than broad ones
“What we know is the territory size you give the rep will dictate your growth rate, right? And so while we could have given our first rep the entire city of Seattle, We knew that'd be counterproductive going back to the density, right? And so the key is to, and…”
Jonathan Vassell Nov 3, 2023 ▶ 14:50 The Proven Customer Acquisition Strategies Behind Toast's Record Breaking Growth with Toast's CRO
SAASTR Assertion Not checkable as stated
Vassil: Toast's marketing team drives the majority of its sales funnel
“A majority of our funnel is driven by our marketing team, you know, despite having folks on the ground.”
Jonathan Vassell Nov 3, 2023 ▶ 24:16 The Proven Customer Acquisition Strategies Behind Toast's Record Breaking Growth with Toast's CRO
SAASTR Assertion Not checkable as stated
Vassil: Toast still has 85% of the restaurant market left to capture
“The TAM that we're servicing is one of the largest vertical TAMs in the world with Phil, you know, 85% of the market left to conquer or to tackle, and those opportunities are really, really unique.”
Jonathan Vassell Nov 3, 2023 ▶ 2:56 The Proven Customer Acquisition Strategies Behind Toast's Record Breaking Growth with Toast's CRO
SAASTR Insight
Vassell: Restaurants have higher rooftop density than any other vertical
“There is no other vertical that's, that has that many rooftops. In the U S or across the globe, right? So if you think about any city block, right in San Francisco or Miami or wherever it might be, you may have a pet store, you may have a drug store, right? Yo…”
Jonathan Vassell Nov 3, 2023 ▶ 5:45 The Proven Customer Acquisition Strategies Behind Toast's Record Breaking Growth with Toast's CRO
SAASTR Disclosure
Vassell: Toast inside sales reps have the exact same ARR quotas as field reps
“The quotas are no different, by the way, like that, that inside rep is still going to produce the requisite amount of ARR. As a field rep, they're just going to do it across a different geography.”
Jonathan Vassell Nov 3, 2023 ▶ 8:57 The Proven Customer Acquisition Strategies Behind Toast's Record Breaking Growth with Toast's CRO
SAASTR Assertion Not checkable as stated
Vassil: High market density directly increases Toast's win rates
“We know definitively, and we've got a ton of data to prove this. When we reach a certain density level within a market our win rates on our top of all actually begin to increase and our reps become more productive.”
Jonathan Vassell Nov 3, 2023 ▶ 15:50 The Proven Customer Acquisition Strategies Behind Toast's Record Breaking Growth with Toast's CRO
SAASTR Assertion Supported
Vassil: One in five closed Toast deals comes from a referral
“One out of five deals, and we've said this publicly, one out of five deals is referring, right?”
Jonathan Vassell Nov 3, 2023 ▶ 24:34 The Proven Customer Acquisition Strategies Behind Toast's Record Breaking Growth with Toast's CRO
SAASTR Insight
Vassil: Eight in ten happy restaurant customers have referrals to offer
“Ask them if they know of someone that might be in the market, eight times out of 10, they do. Bottom line, eight times out of 10, they do.”
Jonathan Vassell Nov 3, 2023 ▶ 27:56 The Proven Customer Acquisition Strategies Behind Toast's Record Breaking Growth with Toast's CRO
SAASTR Assertion Not checkable as stated
Vassil: Top sales reps came from teaching, military, and restaurants
“Some of our best sales reps were school teachers. Or have come out of the military or have come out of the restaurant industry, not folks who have had many years selling, you know, for other businesses.”
Jonathan Vassell Nov 3, 2023 ▶ 40:19 The Proven Customer Acquisition Strategies Behind Toast's Record Breaking Growth with Toast's CRO
SAASTR Assertion Partly supported
Vassil: Toast serves up to 85,000 restaurant customers across four countries
“We've got, I think we said today, we've got 80, 85,000 customers across the U.S. And Canada and the U.K. And I, and we're still in our early days, right?”
Jonathan Vassell Nov 3, 2023 ▶ 2:36 The Proven Customer Acquisition Strategies Behind Toast's Record Breaking Growth with Toast's CRO
SAASTR Disclosure
Vassil: Up to 80% of Toast's sales reps are field-based
“With our sales organization, I, I'd call it, you know, 80, 75 to 80% are field-based sales reps where they are in the market, they own a geography, and they are the trusted advisor to the restaurant space In, in their patch, like, as we like to call it.”
Jonathan Vassell Nov 3, 2023 ▶ 6:35 The Proven Customer Acquisition Strategies Behind Toast's Record Breaking Growth with Toast's CRO
SAASTR Assertion Not checkable as stated
Vassil: Toast Had No Sales Reps in California for Years
“We didn't actually have a rep in California for many years after we started, right? Cause it was just better for us to put another rep in Boston”
Jonathan Vassell Nov 3, 2023 ▶ 16:17 The Proven Customer Acquisition Strategies Behind Toast's Record Breaking Growth with Toast's CRO
SAASTR Assertion Not checkable as stated
Vassil: Toast promoted 25% of its sales organization in the past year
“I think we had a stat recently here, where like, 25% of our sales organization, which is large, right? It's a big number, had been promoted in the last 12 months.”
Jonathan Vassell Nov 3, 2023 ▶ 39:21 The Proven Customer Acquisition Strategies Behind Toast's Record Breaking Growth with Toast's CRO

The other half of the tape: Jonathan Vassell's own voice is left out of every number here. 1 statement on the record names them. every mention, with the transcript →

Statements about Jonathan Vassell, by other people (1)

SAASTR Assertion Partly supported
Blond: Toast had $20M ARR when Jonathan Vassil joined in 2017
“Toast was a series B company with twenty million in ARR”
Sam Blond Nov 3, 2023 ▶ 0:22 The Proven Customer Acquisition Strategies Behind Toast's Record Breaking Growth with Toast's CRO

One line per show, most statements first. The link opens Jonathan's full record on that show: the calibration, argument clarity, speaking style and every statement made there.

ShowRole thereEpsStatementsRecord
SAASTRLEDGER CRO, Toast 1 14 50% 1/2 full record on the Official SaaStr Podcast →
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