Everything Jason Gardner said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Gardner: Early sales cannot be delegated to non-founder employees
“In the early days, you really can't hand that off to an employee. They don't have the incentive like you have when you're building the business.”
Gardner: Marqeta is the largest global card technology provider for BNPL
“And we are now the, you know, the, probably the largest provider Car technology solutions to buy now, pay later companies around the world.”
Gardner: Marqeta's JIT technology reduced Postmates card fraud to near zero
“So we created a technology called JIT or just in time, which allows them to essentially authorize their own transactions. So we send the transaction to them, you know, they check is the driver on shift or in the right location using Google's map API using lat …”
Gardner: Marqeta doubled annual revenue for four to six consecutive years
“We doubled revenue every year since. Up until I think it was like four or five, six years in a row.”
Gardner: B2B tech providers must become 'welded' to customer core operations
“And I always felt like if we're going to be a really good technology provider, we need to become virtually welded to our customers. We're so tightly intertwined with them. Like we become like an appendage or an organ. Like we need to be supporting their busine…”
Gardner: Rapid communication response times build critical trust for enterprise infrastructure providers
“When someone calls, pick up the phone, someone texts, return the text. When someone emails, email them and do it as soon as you possibly can. But if they text you like five minutes to an hour respond. And I've always found when you're working in a business lik…”
Gardner: Early focus on monetization would have yielded terrible decisions
“I feel like if we decided in the very early days, like let's just build a product to go make money, we would have made terrible, terrible decisions.”
Gardner: Cash App card exceeded expectations to become a top debit program
“And we thought like, ah, you know, I don't know if this is going to be a big product or not. And they didn't even think at the time it was going to be a big product. And then obviously that completely blew away all of our predictions in regards to how Cash App…”
Gardner: Startup founders' challenges are never unique
“You're not special. Like, whatever you're dealing with is not unique. There has been thousands of other entrepreneurs of both technology companies and small businesses that have run into exactly what you've run into.”
Gardner: Sending monthly updates to investors who passed turns them into backers
“Send them an email once a month. Say like, this is the success that we're finding because eventually they're going to invest in your business. And we have several instances of that happening.”
Gardner: Marqeta raised $5.2M Series A at $10.5M pre valuation in 2011
“We closed our Series A on June second of 20 11, which was co-led by Greylock Israel and Grand Adventures. We had raised, I believe, 5.2 million dollars was our Series A on a 10 and a half million pre.”
Gardner: Instacart, DoorDash, and Uber remain active Marqeta enterprise customers
“Instacart and DoorDash are still our customers today. Uber Eats and Uber still our customers.”
Gardner: Marqeta prematurely scaled headcount based on a strategy of hope
“There were times that we like scaled up in areas that we didn't really need at the time. We were You know, it was a strategy of hope. We hope that this becomes something that you really need because you can kind of see it. And we miss made poor investment deci…”