People, every show

Jason Gardner

Founder & Executive Chairman, Marqeta. On 1 show, 1 appearance. The Shows tab opens the full record on each.

Jason Gardner is the founder and executive chairman of Marqeta. He is known for building customer-centric fintech solutions and expanding into multiple verticals.

1shows
1appearances
13statements
2resolved
1supported
0contradicted
50%fully supported

Everything Jason Gardner said on any show that made the record, most notable first. Each card names its show and opens the statement there.

a16z Insight
Gardner: Early sales cannot be delegated to non-founder employees
“In the early days, you really can't hand that off to an employee. They don't have the incentive like you have when you're building the business.”
Jason Gardner Nov 28, 2023 ▶ 24:11 Welding Yourself to Early Customers with Marqeta's Jason Gardner
a16z Assertion Not checkable as stated
Gardner: Marqeta is the largest global card technology provider for BNPL
“And we are now the, you know, the, probably the largest provider Car technology solutions to buy now, pay later companies around the world.”
Jason Gardner Nov 28, 2023 ▶ 26:38 Welding Yourself to Early Customers with Marqeta's Jason Gardner
a16z Assertion Not checkable as stated
Gardner: Marqeta's JIT technology reduced Postmates card fraud to near zero
“So we created a technology called JIT or just in time, which allows them to essentially authorize their own transactions. So we send the transaction to them, you know, they check is the driver on shift or in the right location using Google's map API using lat …”
Jason Gardner Nov 28, 2023 ▶ 11:01 Welding Yourself to Early Customers with Marqeta's Jason Gardner
a16z Assertion Not publicly verifiable
Gardner: Marqeta doubled annual revenue for four to six consecutive years
“We doubled revenue every year since. Up until I think it was like four or five, six years in a row.”
Jason Gardner Nov 28, 2023 ▶ 15:38 Welding Yourself to Early Customers with Marqeta's Jason Gardner
a16z Insight
Gardner: B2B tech providers must become 'welded' to customer core operations
“And I always felt like if we're going to be a really good technology provider, we need to become virtually welded to our customers. We're so tightly intertwined with them. Like we become like an appendage or an organ. Like we need to be supporting their busine…”
Jason Gardner Nov 28, 2023 ▶ 16:45 Welding Yourself to Early Customers with Marqeta's Jason Gardner
a16z Insight
Gardner: Rapid communication response times build critical trust for enterprise infrastructure providers
“When someone calls, pick up the phone, someone texts, return the text. When someone emails, email them and do it as soon as you possibly can. But if they text you like five minutes to an hour respond. And I've always found when you're working in a business lik…”
Jason Gardner Nov 28, 2023 ▶ 17:13 Welding Yourself to Early Customers with Marqeta's Jason Gardner
a16z What-if
Gardner: Early focus on monetization would have yielded terrible decisions
“I feel like if we decided in the very early days, like let's just build a product to go make money, we would have made terrible, terrible decisions.”
Jason Gardner Nov 28, 2023 ▶ 22:35 Welding Yourself to Early Customers with Marqeta's Jason Gardner
a16z Assertion Not checkable as stated
Gardner: Cash App card exceeded expectations to become a top debit program
“And we thought like, ah, you know, I don't know if this is going to be a big product or not. And they didn't even think at the time it was going to be a big product. And then obviously that completely blew away all of our predictions in regards to how Cash App…”
Jason Gardner Nov 28, 2023 ▶ 28:38 Welding Yourself to Early Customers with Marqeta's Jason Gardner
a16z Insight
Gardner: Startup founders' challenges are never unique
“You're not special. Like, whatever you're dealing with is not unique. There has been thousands of other entrepreneurs of both technology companies and small businesses that have run into exactly what you've run into.”
Jason Gardner Nov 28, 2023 ▶ 29:26 Welding Yourself to Early Customers with Marqeta's Jason Gardner
a16z Insight
Gardner: Sending monthly updates to investors who passed turns them into backers
“Send them an email once a month. Say like, this is the success that we're finding because eventually they're going to invest in your business. And we have several instances of that happening.”
Jason Gardner Nov 28, 2023 ▶ 31:05 Welding Yourself to Early Customers with Marqeta's Jason Gardner
a16z Assertion Partly supported
Gardner: Marqeta raised $5.2M Series A at $10.5M pre valuation in 2011
“We closed our Series A on June second of 20 11, which was co-led by Greylock Israel and Grand Adventures. We had raised, I believe, 5.2 million dollars was our Series A on a 10 and a half million pre.”
Jason Gardner Nov 28, 2023 ▶ 5:10 Welding Yourself to Early Customers with Marqeta's Jason Gardner
a16z Assertion Supported
Gardner: Instacart, DoorDash, and Uber remain active Marqeta enterprise customers
“Instacart and DoorDash are still our customers today. Uber Eats and Uber still our customers.”
Jason Gardner Nov 28, 2023 ▶ 16:02 Welding Yourself to Early Customers with Marqeta's Jason Gardner
a16z Disclosure
Gardner: Marqeta prematurely scaled headcount based on a strategy of hope
“There were times that we like scaled up in areas that we didn't really need at the time. We were You know, it was a strategy of hope. We hope that this becomes something that you really need because you can kind of see it. And we miss made poor investment deci…”
Jason Gardner Nov 28, 2023 ▶ 30:29 Welding Yourself to Early Customers with Marqeta's Jason Gardner

One line per show, most statements first. The link opens Jason's full record on that show: the calibration, argument clarity, speaking style and every statement made there.

ShowRole thereEpsStatementsRecord
a16zLEDGER Founder & Executive Chairman, Marqeta 1 13 50% 1/2 full record on the a16z Podcast →
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