Jason Gardner, founder and Executive Chairman of Marqeta, discusses Marqeta's early partnership with Square (now Block) to launch the Cash App debit card.
“And we thought like, ah, you know, I don't know if this is going to be a big product or not. And they didn't even think at the time it was going to be a big product. And then obviously that completely blew away all of our predictions in regards to how Cash App would go and build. And now it's one of the largest debit programs in the world.”
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