Everything Ishan Rakshit said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Rakshit: Small US customer needs map directly to mid-sized Indian businesses
“What a US small customer wants is very similar to what a Indian mid-sized customers want. What a U S midsize customers want is very similar to what an enterprise is solving for in India.”
Rakshit: Indian software buyers accept half-baked products bundled with services
“The bar for quality that they have for a product or a software product specifically is really high. Whereas in India, the mentality is that, Hey, I mean, I'm okay with a half baked product, as long as you bundle a great service around it.”
Rakshit: India is not a viable market for profitable SaaS businesses
“But when you ask the question that a great investable business, for example, as an investor, it has to make money and India is not a SaaS market for that.”
Rakshit: Working in venture capital makes you extremely pessimistic
“A role as an investor makes you extremely pessimistic cause your daily job is to say no to ideas.”
Rakshit: ShopFlo avoids formal company culture until reaching larger scale
“We also don't worry about culture a lot, to be honest, at least at this scale. We've realized that we are not reached a scale where We have a stronger culture than a person who would bring it.”
Rakshit: Indian payment infrastructure is not yet robust enough
“In India, it's very important to do direct connection because otherwise the infrastructure isn't that robust yet.”
Rakshit: India's software market trails North America by at least 6-7 years
“So for it to become as sizable as an opportunity as say North America, US, Canada, it's still gonna be six, seven years at least.”
ShopFlo Generates 80% to 85% Gross Margins in India
“Indian product is actually very fairly profitable. We make around 8085% gross margin on that.”
Rakshit: VC funding freeze will persist for 8 to 10 months
“Good financing rounds are not happening anymore is what I've seen. I'm feeling that this will continue for another eight to 10 months as well.”
Rakshit: Investors are no longer offering high valuations for consumer startups
“Founders aren't super excited to build in the consumer space a lot. People are realizing that if I can't monetize a hundred million user base, might as well just wait it out because any B to C play requires you to spend marketing money and an investor isn't re…”
Rakshit: SaaS remains compelling because VC funding is optional rather than essential
“In SaaS where you feel that, hey, Funding from a VC is an optionality. If I do it, I will scale faster. If I don't do it, I will still have a path to profitability if I want to. And I think that's making SAS very exciting right now as well.”
Rakshit: Shopflo touches payment processing in India but not US
“The US product differ in this matter because payments success rates is a big problem in India. So we allow direct integrations with payment processors when it comes to India in the U S we don't touch payments at all. We essentially ride on top of the Shopify c…”
Rakshit: Indian auto-debit only works for transactions under 2,000 rupees
“It wasn't possible until very recently. In fact, it probably got possible in 20, 22 itself. And that too, for Amounts less than 2000 rupees. That'll be, what, around 25 dollars. As long as the transaction is less than that, you don't really need to sort of do …”
Rakshit: 70% to 75% of e-commerce shoppers drop off before checkout
“Essentially after you've added products to your cart on an e-commerce website, till the time you have bought it, we saw that around 70, 75% people used to drop off”
Rakshit: ShopFlo targets a 15% to 20% checkout conversion increase
“So you're trying to sort of make 15 to 20% on an average jump when we come in, and then obviously that translates to the brand's direct bottom line.”