Insight certainty 4/5 debate potential 3/5

Rakshit: Indian software buyers accept half-baked products bundled with services

Ishan Rakshit · He Joined VC With No Plan to Stay - Here Is What He Was Really After · Apr 5, 2023 · at 9:19

ShopFlo co-founder Ishan Rakshit contrasts software expectations between US enterprise buyers and domestic Indian customers.

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“The bar for quality that they have for a product or a software product specifically is really high. Whereas in India, the mentality is that, Hey, I mean, I'm okay with a half baked product, as long as you bundle a great service around it.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

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Insight
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Assertion Not checkable as stated
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Prediction Not checkable as stated
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