People, every show

Erica Anderson

Chief Revenue Officer, Notion. On 1 show, 1 appearance. The Shows tab opens the full record on each.

executiveoperatorinvestornotion.so ↗

Erica Anderson oversees global revenue strategy, enterprise sales, and go-to-market operations at Notion, which she joined as CRO in 2023. Prior to Notion, she spent a decade in revenue leadership at GitHub, where she served as CRO and helped scale the company past $1 billion in ARR.

1shows
1appearances
3statements
0resolved
0supported
0contradicted

Everything Erica Anderson said on any show that made the record, most notable first. Each card names its show and opens the statement there.

SAASTR Disclosure
Notion Targets Spending 3.9% of ARR on Customer Support
“Customer experience, for example, at Notion, which is the support organization, we track that month by month, right? And right now our goal is 3.9% of ARR, for example”
Erica Anderson Feb 5, 2025 ▶ 10:23 How to Build a World-Class Customer Success Org: Lessons from Notion's CRO and GitHub's VP of CS
SAASTR Assertion Not checkable as stated
GitHub Prioritized Professional Services Early, While Notion Focused on CSMs
“At GitHub, as I mentioned, the big need was how do you get people onto a software development platform, and that's why professional services was the orientation at the start. At Notion support, obviously, like technical support was an underpinning, but custome…”
Erica Anderson Feb 5, 2025 ▶ 5:04 How to Build a World-Class Customer Success Org: Lessons from Notion's CRO and GitHub's VP of CS
SAASTR Assertion Not checkable as stated
GitHub Operates Functionally While Notion Uses Pod and GM Structures
“So, you know, for example, at GitHub, it was a functional structure. Yep. Still is. Still, it still is. Yes. At Notion for, in a pod structure and a GM structure, I think it's dependent on your, where you're at in terms of growth.”
Erica Anderson Feb 5, 2025 ▶ 21:02 How to Build a World-Class Customer Success Org: Lessons from Notion's CRO and GitHub's VP of CS

One line per show, most statements first. The link opens Erica's full record on that show: the calibration, argument clarity, speaking style and every statement made there.

ShowRole thereEpsStatementsRecord
SAASTRLEDGER Chief Revenue Officer, Notion 1 3 full record on the Official SaaStr Podcast →
Made with StarZero

Turn any episode into a week of clips.

This entire site, thousands of episodes across every show transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.