Everything Brian Henderson said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Wash-Dry-Fold POS reports zero downtime for 3.5 years on Bubble enterprise
“And then it was March of twenty-twenty-three when we switched over to their dedicated server hosting enterprise level of subscription, and the advantage of doing that is, you know, more stability. It does cost more, but our, you know, our app hasn't been down …”
Henderson: Laundromat POS software must bundle hardware to succeed
“You know, the point of sale software was not the whole solution. We, we've really focused on being a point of sale system, and we discovered early on that just trying to sell the software by itself and the customer goes and sources the right hardware, trying t…”
Wash-Dry-Fold POS capitalized on a VC-backed competitor's market education ad spend
“I think that we've benefited from the millions of dollars that this competitor is pumped into advertising in the market. And then when they Stumble and fall and aren't as good of a solution, then they go looking for another point of sell system. And so we've b…”
Upfront hardware sales cover customer acquisition costs, enabling day-one profitability
“We sell them the hardware up front. For a few thousand dollars, and depending on what equipment they get, and that covers our initial setup and training costs for that customer. We have a wonderful customer success manager named Chelsea, based out of Kentucky,…”
Wash Dry Fold POS has sold over 1,300 systems across 50 states
“So to date we've sold over 1300 systems, point of sale systems to laundromats in all 50 states.”
Henderson: Approximately 30,000 laundromats operate in the United States
“There's something like 30,000 laundromats in the United States total, and that's all sizes, huge ones, tiny ones, self-serve only others like who we serve that have drop-off laundry services where there are laundry tenants at the store.”
Wash Dry Fold POS has crossed $1M in annual recurring revenue
“Yeah, it wasn't too long ago that we finally passed the seven-figure mark for our ARR, and so.”
Wash-Dry-Fold POS launched with just $100 and remains fully self-funded
“A hundred dollars to open up a business check-in account is about the only money that we've put into it. The rest has been self-funded by the business.”
Henderson sold three POS systems before receiving official software reseller approval
“And I had actually collected payment from the first three customers before I was technically, officially a seller of that software, but I knew what the price points were going to be. I was waiting on the paperwork come back saying, yeah, you're approved.”
Pivoting from reselling to proprietary software drove multi-fold revenue growth
“And if you look at revenue charts of a company from that time, this is just a clear inflection point, because we had a successful business as a reseller of hardware, as a reseller of other software, but when we took the reins and developed our own software and…”
Airborne laundromat lint destroys standard fan-cooled computers, forcing specialized hardware
“Laundromats are really, really hard on computers, especially ones that have fans in them. Lots of lint in the air. You literally have to take the computer out and dust it off with some cans of compressed air to get the lint out of the computer.”
Henderson's laundromats generate more personal income than his $1M ARR SaaS
“Technically we make more money from the laundromats than we do from the software company at this moment, which is really cool, and they're some of the top performing laundromats in the country”