Upsell
topic on 3 shows · 4 statements across 4 episodes
the Startup Ideas Podcast 
A Product Market Fit Show 
Top Founders
4 statements about Upsell, every show
Isenberg: Paid audits allow agencies to get paid for upselling
“I think the beauty of just audits in general is like, you're getting paid to upsell them more services, you know.”
Patel: Achieving net negative retention in SaaS is exceptionally hard
“In software, they want to see your upsells make up for more revenue than the contraction from the cancellations. And I look at business as that's a bloody hard thing to achieve.”
Ferber: Expanding products within the same ICP enables cheaper upselling and higher retention
“When you go to the next product, very important if you stay in the same ideal customer profile. Because it's, it will be easier to sell to the same client than to acquire a new client. It's always this. So staying in the same customer ideal customer profile It…”