SupportPay
company on 1 show · 10 statements across 1 episodes · said 14 times in 1 episodes since 2017
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Top Founders 14
2017 14 mentions in 1 episode
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10 statements about SupportPay, every show
SupportPay generated a couple hundred thousand dollars in revenue during 2016.
“2016 revenue. I don't have those at the top of my head. A couple 100,000.”
Globally, 300 million separated parents exchange $900 billion in child support.
“Globally, there's three hundred million parents that are exchanging over nine hundred billion dollars.”
SupportPay converts 12% of website visitors into paid users.
“Well, right now our conversion rate to an active user for the new users from, let's see, from all the way to, if you look at the entire marketing funnel, we're getting about a 12% from visitor to paid user.”
SupportPay has an annual churn rate of about 3% on active users.
“Churn on an active user is about three percent right now.”
SupportPay's real value is long-term legal proof, not daily expense tracking.
“The value to them is not the day to day submitting the expenses. The value is that longtime history and proof.”
SupportPay has over 43,000 total users and nearly 2,000 paying customers.
“Today we have over 43,000 customers, and we have about almost 2000 paying customers.”
SupportPay processes $14 million per month in child support transactions.
“We're looking at about fourteen million a month in child support.”
Atwood moved SupportPay out of Silicon Valley to sustain operations.
“After I raised my first three million in capital, I realized I could not sustain a business in Silicon Valley.”
SupportPay has raised $7.1 million total, including a recent Series A.
“Yes, we've raised about 7.1 million dollars. We just closed our series A in December.”