Resort Amenities
topic on 1 show · 1 statements across 1 episodes
1 statements about Resort Amenities, every show
Resnick: Hospitality capex must prioritize guest-facing amenities over the back-of-house
“It's really important to distinguish between what drives the customer experience and what's just cost for cost sake. We don't need to have a fancy back of house, but we need to have really appropriate amenities, the pool, the spa, the gym, the restaurants, and…”