resort amenities
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Jun 19, 2023 by Eric Resnick · across every show →
Everything said about resort amenities, oldest first
Jun 19, 2023
Resnick: Hospitality capex must prioritize guest-facing amenities over the back-of-house
“It's really important to distinguish between what drives the customer experience and what's just cost for cost sake. We don't need to have a fancy back of house, but we need to have really appropriate amenities, the pool, the spa, the gym, the restaurants, and…”