Quick Commerce Customer Retention

topic on 1 show · 1 statements across 1 episodes

20VC

1 statements about Quick Commerce Customer Retention, every show

20VC Insight
Customer Retention Degrades Significantly Once Delivery Exceeds 30 Minutes
“Because we have seen that in between the 15 to 30 minutes delivery corridor, the difference in customer frequency or an order frequency and customer lifetime value and retention rates This is relatively minor. As long as you move above the 30 minutes delivery …”
Ralf Wenzel Jan 12, 2022 ▶ 11:49 20VC: The Memo: Never Before Revealed Metrics; A Full Breakdown of Unit Economics Behind JOKR, How Does Emerging Markets Compare to Developed Economies & The Biggest Misnomers on Quick Commerce with Ralf Wenzel, Founder & CEO @ JOKR

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