quick commerce customer retention
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Jan 12, 2022 by Ralf Wenzel · across every show →
Everything said about quick commerce customer retention, oldest first
Jan 12, 2022 neutral
Customer Retention Degrades Significantly Once Delivery Exceeds 30 Minutes
“Because we have seen that in between the 15 to 30 minutes delivery corridor, the difference in customer frequency or an order frequency and customer lifetime value and retention rates This is relatively minor. As long as you move above the 30 minutes delivery …”