Product Review
topic on 4 shows · 18 statements across 12 episodes
In Depth
the Knowledge Project
Lenny's Podcast
20VC
18 statements about Product Review, every show
James Gibson: Revolut Business is cutting 1-on-1s to focus on product reviews
“I'm actually reducing them at the moment where we're pushing more into product reviews.”
James: Product reviews should be opt-in rather than leadership-mandated
“One of the most important things I found is it needs to be like self-serve and like opt-in when myself or, you know, my bosses try to make it pull, not push. What it does is it changes the like life cycle of the project to where now it's anchored around like G…”
Reck: Trade Republic's founder centralizes all product reviews under himself
“He's centralizing all of product under him. You know, basically every product review runs through him.”
Kapoor: Building trust is the most important outcome of product reviews
“We actually think that the most important outcome that can come out of our product review is not just making a decision, but building trust. And winning over your key stakeholders.”
Yamashita: Product Reviews Should Lead With the Controversial Punchline
“In a review, we really believe you should start with the punchline, not to build up context and all the suspense, but rather go quickly to the part that feels controversial, the thing that will cause everyone to pay attention and actually engage in the convers…”
Yamashita: PMs should share gut instincts instead of circling back later
“Instead of always just circling back and following up later, which is probably what a lot of PMs do, tell your PMs that they should be unafraid to at least share their gut. And so often, you know, we live in a world where people don't have the perfect informat…”
Vora: Use product reviews to calibrate principles, not make one-off decisions
“I think we misuse product reviews sometimes as ways to get decisions, and actually they should be ways to calibrate on principles. So like what you don't want is to come to a product review for like every single decision that you want to make. Instead, what yo…”
Vora: Product reviews should only include minimal data needed for recommendations
“What you really want to bring to any form, whether it's like a product review or written in form or anything else is like
The minimal amount of information that you need to make a clean recommendation, because then you are forced to be opinionated. Like, othe…”
Williamson: Separate work-in-progress reviews from overall product area reviews
“If you're early, you might be able to combine all of this, but I tend to separate reviews that are about work in progress from reviews about the product or product area as a whole.”
Shackleton: Product reviews fail due to standing attendees and single-threaded agendas
“Most review forums are You know, product reviews or decision forums is that they generally suffer from two problems that are like kind of hard to spot unless you've sat through, you know, hundreds of them. The first is they have standing attendees. And the sec…”
Twilio conducts product reviews on demand rather than on fixed schedules
“We run product reviews on demand as product teams are at a point where they want additional input.”
Niparko: Allocate 10 to 15 minutes in product reviews for silent pre-reading
“Pre-reads generally sent out 24 hours in advance. If, you know, you're working up to the last minute of a product review, which happens from time to time, you'll create 10 to 15 minutes where everybody can sit down, read it, and think and comment in the doc.”
Srinivasan: LinkedIn is testing 15-minute product reviews instead of hour-long meetings
“I'm trying this thing. I don't know if it's going to work, but could we get to like, 15 minute reviews basically instead of an hour and see if that kind of Alleviate some of this.”
Seshan enforces strict 12-question product review starting with target user
“I have a set of 12 questions that I ask in every product review, and there's a very strict guidance of, like, you cannot move on to question two until you've sufficiently answered question one, and question one starts off, like, very basically, who is your tar…”
Chennapragada: Early-stage product reviews require small, cross-hierarchy groups
“When the product review is for an early, fragile idea, still in the solve stage, seeking product market fit, you want a small group, and you want the problem solvers in the group, regardless of the organizational hierarchy, and you need a divergent mindset.”
Rachitsky: Unframed product reviews are the primary source of wasted time
“I think the most common problem in these meetings that causes all kinds of wasted time is not connecting back to the problem that you're solving as a team. The problem that feature is trying to solve.”
Beykpour: Product reviews serve two customers: product teams and leadership
“I think there's like two customers for a product review. There's the team that's a customer, and then there's like the leadership team that's a customer.”
Kaufman: Reviews provide signal only when detailing specific problems and concrete solutions
“Reviews can be good signal if they include the information that this is what I was trying to do, and this is the problem I was trying to solve, and this is how this particular resource solved this problem or helped me with this, provide a solution in, in a ver…”