Product Decisions

topic on 3 shows · 3 statements across 3 episodes

Lenny's Podcast the Official SaaStr Podcast 20VC

3 statements about Product Decisions, every show

20VC Insight
Nayak: Domain Experts Are Increasingly Driving Primary Product Decisions
“Domain experts are driving more of the product decisions.”
Aatish Nayak Apr 11, 2025 ▶ 48:53 20Product: How Scale AI and Harvey Build Product | Why PMs Are Wrong: They are not the CEOs of the Product | How to do Pre and Post Mortems Effectively and How to Nail PRDs | The Future of Product Management in a World of AI with Aatish Nayak
Campbell: Customer research is about understanding users, not blindly obeying them
“The biggest misconception about customer research is like, I have to listen to them. You don't have to listen to them at all. You just have to understand where they are. And then you're filtering all of that with all this other data. And then you're making a d…”
Patrick Campbell Feb 19, 2023 ▶ 44:14 10 lessons on bootstrapping a $200m business | Patrick Campbell (ProfitWell)
SAASTR Insight
Campbell: Product leaders should treat customer research like prosecuting attorneys, not blindly obey it
“When you're doing customer research, you are not making decisions based on what your customer says. That's not your job. Your job is to get the information, understand where they are, almost being a prosecuting attorney, and then filtering that information and…”
Patrick Campbell Feb 18, 2021 ▶ 18:34 The Current State of SaaS Companies, Subscriptions, and Retention in 2021 | ProfitWell Founder & CEO

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