Product Decisions
topic on 3 shows · 3 statements across 3 episodes
Lenny's Podcast
the Official SaaStr Podcast
20VC
3 statements about Product Decisions, every show
Nayak: Domain Experts Are Increasingly Driving Primary Product Decisions
“Domain experts are driving more of the product decisions.”
Campbell: Customer research is about understanding users, not blindly obeying them
“The biggest misconception about customer research is like, I have to listen to them. You don't have to listen to them at all. You just have to understand where they are. And then you're filtering all of that with all this other data. And then you're making a d…”
Campbell: Product leaders should treat customer research like prosecuting attorneys, not blindly obey it
“When you're doing customer research, you are not making decisions based on what your customer says. That's not your job. Your job is to get the information, understand where they are, almost being a prosecuting attorney, and then filtering that information and…”