product decisions
1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Feb 19, 2023 by Patrick Campbell · across every show →
Everything said about product decisions, oldest first
Feb 19, 2023 positive
Campbell: Customer research is about understanding users, not blindly obeying them
“The biggest misconception about customer research is like, I have to listen to them. You don't have to listen to them at all. You just have to understand where they are. And then you're filtering all of that with all this other data. And then you're making a d…”