product decisions

1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Feb 18, 2021 by Patrick Campbell · across every show →

Everything said about product decisions, oldest first

Feb 18, 2021
Insight
Campbell: Product leaders should treat customer research like prosecuting attorneys, not blindly obey it
“When you're doing customer research, you are not making decisions based on what your customer says. That's not your job. Your job is to get the information, understand where they are, almost being a prosecuting attorney, and then filtering that information and…”
Patrick Campbell Feb 18, 2021 ▶ 18:34 The Current State of SaaS Companies, Subscriptions, and Retention in 2021 | ProfitWell Founder & CEO
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