Phorest

company on 1 show · 14 statements across 1 episodes · said 19 times in 1 episodes since 2019

Top Founders 13

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Top Founders 13

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14 statements about Phorest, every show

TOP FOUNDERS Assertion Not checkable as stated
Phorest's CAC Payback Period Is 15 Months
“Yeah, we're 15 months.”
Ronan Percival Dec 4, 2019 ▶ 15:46 1593 Why His SMB Churn is 6% When Everyone Elses is 12% doing $12m in ARR across 5000 Salon Owners
TOP FOUNDERS Assertion Not checkable as stated
Phorest's Fully-Weighted CAC Is $3,500
“Fully weighted, including onboarding costs and everything like that were 3500 dollars.”
Ronan Percival Dec 4, 2019 ▶ 15:22 1593 Why His SMB Churn is 6% When Everyone Elses is 12% doing $12m in ARR across 5000 Salon Owners
TOP FOUNDERS Assertion Not checkable as stated
Phorest Pure SaaS MRR Grew 53% Year-Over-Year
“That's up 53%, I think, year and year.”
Ronan Percival Dec 4, 2019 ▶ 14:27 1593 Why His SMB Churn is 6% When Everyone Elses is 12% doing $12m in ARR across 5000 Salon Owners
TOP FOUNDERS Assertion Supported
Phorest Reached 13 Million Euros in Total Revenue in 2019
“We'll do about thirteen million euro this year. So that's great. Million dollars, sixty million dollars, something like that.”
Ronan Percival Dec 4, 2019 ▶ 11:59 1593 Why His SMB Churn is 6% When Everyone Elses is 12% doing $12m in ARR across 5000 Salon Owners
TOP FOUNDERS Assertion Not checkable as stated
Susquehanna Growth Equity Operates Evergreen Capital Without Exit Timelines
“So we don't have that in our agreement so that the firm that we took in this year, They're not actually a fund. It's evergreen capital as well, so there's no timeline on when they need a return.”
Ronan Percival Dec 4, 2019 ▶ 10:15 1593 Why His SMB Churn is 6% When Everyone Elses is 12% doing $12m in ARR across 5000 Salon Owners
TOP FOUNDERS Disclosure
Phorest Founders and Employees Pledged to Maintain Permanent Majority Control
“The majority of the company is still owned by myself and the employees. So we've kind of made a pledge to each other that we will, we'll always maintain full ownership and full control.”
Ronan Percival Dec 4, 2019 ▶ 9:52 1593 Why His SMB Churn is 6% When Everyone Elses is 12% doing $12m in ARR across 5000 Salon Owners
TOP FOUNDERS Assertion Partly supported
Phorest Raised $20 Million in 2019 After Eight Years Without Fundraising
“So we raised a million in 2011. And then we didn't raise again until this year when we did twenty million.”
Ronan Percival Dec 4, 2019 ▶ 9:19 1593 Why His SMB Churn is 6% When Everyone Elses is 12% doing $12m in ARR across 5000 Salon Owners
TOP FOUNDERS Assertion Not publicly verifiable
Phorest Ranks Number One for 700 Salon-Related Search Terms
“Yes, we rank number one for 700 different items around salons, so things like yeah, really quickly top Salon signs. I think is an example of one.”
Ronan Percival Dec 4, 2019 ▶ 6:00 1593 Why His SMB Churn is 6% When Everyone Elses is 12% doing $12m in ARR across 5000 Salon Owners
TOP FOUNDERS Assertion Not checkable as stated
Content Marketing Drives 50% of Phorest's New Salon Acquisitions
“We've probably onboarded 1600 salons, something like that. And half of those come from content. So I've come from our own content channel.”
Ronan Percival Dec 4, 2019 ▶ 5:08 1593 Why His SMB Churn is 6% When Everyone Elses is 12% doing $12m in ARR across 5000 Salon Owners
TOP FOUNDERS Disclosure
Phorest Abandoned Freemium Acquisition Due to Low Paid Conversion
“No we experimented with freemium, but it didn't work. A lot of free users and very little number of those converting to paid. So we moved to a paid only model for the last five years.”
Ronan Percival Dec 4, 2019 ▶ 4:01 1593 Why His SMB Churn is 6% When Everyone Elses is 12% doing $12m in ARR across 5000 Salon Owners
TOP FOUNDERS Disclosure
Phorest Scaled to 5,000 Paying Salon Customers
“Yeah, that's 5000 paying customers.”
Ronan Percival Dec 4, 2019 ▶ 3:55 1593 Why His SMB Churn is 6% When Everyone Elses is 12% doing $12m in ARR across 5000 Salon Owners
TOP FOUNDERS Disclosure
Phorest Achieves a 6% Annual Logo Churn Rate
“So we've, Pretty good trend rate for this industry of six percent logo churn per item. Per year.”
Ronan Percival Dec 4, 2019 ▶ 3:09 1593 Why His SMB Churn is 6% When Everyone Elses is 12% doing $12m in ARR across 5000 Salon Owners
TOP FOUNDERS Disclosure
Phorest Generates 65% of Revenue From SaaS, 35% From Transactions
“I would say about 65% is SaaS, 35% is transactional in some way.”
Ronan Percival Dec 4, 2019 ▶ 2:18 1593 Why His SMB Churn is 6% When Everyone Elses is 12% doing $12m in ARR across 5000 Salon Owners
TOP FOUNDERS Disclosure
Ronan Percival Founded Phorest After Taking a Salon Front Desk Job
“We actually didn't initially plan on getting into salons, but I ended up getting a job in a salon as a, as someone working the front desk just as a part-time job while I was in between gigs, and that's how I got interested in the industry, so it was it was som…”
Ronan Percival Dec 4, 2019 ▶ 1:21 1593 Why His SMB Churn is 6% When Everyone Elses is 12% doing $12m in ARR across 5000 Salon Owners

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