MindTouch
company on 1 show · 14 statements across 1 episodes · said 35 times in 1 episodes since 2018
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Top Founders 35
2018 35 mentions in 1 episode
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14 statements about MindTouch, every show
Aaron Fulkerson was a Marxist and anarchist before starting his business career
“And keep in mind, like in my twenties, man, I was a Marxist. I was an anarchist. I didn't start my career until 30.”
Fulkerson: S&M dollars should yield 1:1 ARR plus 15-20% annual upsell
“What I track is, Hey, if we're spending a dollar, we get back a dollar and that dollar should yield an upsell potential of 15 to 20% annually.”
Fulkerson: MindTouch returned to cash flow positivity and break-even
“We just returned to cashflow positivity right now. So we keep it right at breakeven.”
Fulkerson: MindTouch maintains 96% renewal rate and negative churn
“Our renewal rates are 96%, and we have negative churn.”
Fulkerson: MindTouch was growing ARR at 70% to 80% in 2016
“At the time we were growing at 70, but 70, 80% ARR”
Fulkerson: MindTouch grew to $7 million ARR while fully bootstrapped
“We grew it to seven million ARR on our podcast.”
Fulkerson: MindTouch has raised only $12 million in institutional capital
“Well, no, I think that's very relevant because total investment into MindTouch, twelve million. Total institutional investment, twelve million.”
Fulkerson: MindTouch processes about 1B events monthly
“And then if you look at like our number of events that we do monthly, we're doing like a billion events monthly.”
MindTouch grew support subscription revenue from $800K in 2008 to $3.5M by 2010
“We first started selling the support subscription in oh eight and we did under a million. It was like eight or 900,000 in, in cash in oh eight. And then we grew that to like three and a half million by 20 10.”
MindTouch was a top 5 global open-source project before 2011 cloud launch
“In fact, it was in the top five open source projects in the world, doing thousands of downloads every day, and
We did that back in 2000.
Well, we shipped the first version of the open source code in 2006.
And then we released our first cloud version of the pro…”
Fulkerson: MindTouch Enterprise Deployments Reach Well Into Seven Figures
“So a more typical deployment would look like a Whirlpool and Electrolux, and we're powering these global brands, and we power the agent experience for content, the customer facing, the partner, the field service, and those deployments are well into the seven f…”
Fulkerson: MindTouch counts Salesforce, McKinsey, Whirlpool, and Docker as customers
“Our customers will range from Accenture, McKinsey, Whirlpool, KitchenAid, Amana, Maytag Remington, ElectroLox Fisher & Paykel. So a lot of consumer brands, a lot of software companies. So most of the software unicorns, Zora, Domo, Docker they use MindTouch as …”