Looping For Understanding
topic on 2 shows · 2 statements across 2 episodes
Startups For the Rest of Us 
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2 statements about Looping For Understanding, every show
Duhigg outlines the three-step 'looping for understanding' communication framework
“Step one is ask a question, preferably a deep question. Step two is after the person has answered the question, repeat back what they said to you in your own words. And the key here is not mimicry. It's to prove to them you are paying attention, and more impor…”
Duhigg: 'Looping for understanding' is the best way to resolve conflict
“In a conflict, there's a method known as looping for understanding that's incredibly powerful. Study after study has shown that it's the best way to resolve a conflict. It has these three steps. Step one is you ask a question, preferably a deep question. Step …”