Kapta
company on 1 show · 9 statements across 1 episodes · said 12 times in 1 episodes since 2019
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2019 12 mentions in 1 episode
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9 statements about Kapta, every show
Kapta operates with three full-time employees, outsourcing marketing and design
“Everyone's in Boulder and we are doing, so I'm the CEO. I do a lot of the customer facing stuff. We have a customer success manager who helps with onboarding, setting them up for strategic account management, that kind of thing, and a CTO who does all the deve…”
Raymond: Kapta customer acquisition cost is sub-$10,000
“I think last time we calculated CAC, it was sub 10,000.”
Raymond: Kapta achieves 110% to 115% net revenue retention
“Probably 10 or 15 points above right now.”
Raymond: Customer churn in account management software stems from onboarding failures
“Typically, if we have a churn issue, it's because we didn't boot them up properly. If we didn't boot the customer up properly, it typically is because they don't pay as much attention to strategic account management and As they think they do. So what I mean by…”
Raymond: Kapta raised $1.5M from Techstars, Access, and Rally Ventures
“We raised about a million and a half bucks three years ago. The investors in that round were tech stars and access venture partners and rally ventures.”
Raymond: Kapta's customer base is primarily mature industrial companies
“It turns out that a lot of our customers today are actually more mature industrial companies.”
Raymond: Kapta aims to hit $100K MRR by early 2019
“We'd love to get to a hundred K in MRR, right? So that's kind of an obvious target for us. I would like to do that by the beginning of the, of 2019, the beginning of next year.”