Assertion certainty 3/5 debate potential 1/5

Raymond: Kapta achieves 110% to 115% net revenue retention

Alex Raymond · 1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR · Jun 21, 2019 · at 11:10

Alex Raymond, CEO of Kapta, discusses company retention metrics with podcast host Nathan Latka.

0:00 / 0:01exact quote · 1.8s
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“Probably 10 or 15 points above right now.”

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More from Alex Raymond

Assertion Not checkable as stated
Raymond: Kapta's customer base is primarily mature industrial companies
“It turns out that a lot of our customers today are actually more mature industrial companies.”
Alex Raymond Jun 21, 2019 ▶ 8:33 1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR
Insight
Raymond: Customer churn in account management software stems from onboarding failures
“Typically, if we have a churn issue, it's because we didn't boot them up properly. If we didn't boot the customer up properly, it typically is because they don't pay as much attention to strategic account management and As they think they do. So what I mean by…”
Alex Raymond Jun 21, 2019 ▶ 10:14 1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR
Assertion Supported
Boulder Series A rounds average $3M-$5M versus $6M-$10M in the Bay Area
“Typical series A, you know, in Boulder standards, that's three to five million in the Bay area. That's six to ten million.”
Alex Raymond Jun 21, 2019 ▶ 14:00 1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR
Assertion Contradicted
Typical Colorado Series A rounds are $3M on $8M pre-money valuations
“I think in Colorado, we typically, and I'm just saying this based on people I've known raises that they've done. We're typically seeing three on eight.”
Alex Raymond Jun 21, 2019 ▶ 14:58 1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR
Assertion Not checkable as stated
Kapta pricing typically ranges from $25,000 to $100,000 annually per customer
“So typically our customers are paying today anywhere from about 25,000 to about a 100,000 dollars a year.”
Alex Raymond Jun 21, 2019 ▶ 3:25 1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR
Disclosure
Kapta's 30 customers track over $1B in revenue on the platform
“So we've got about 30 customers who are using CAPTA today. That accounts for something like a billion dollars or more in terms of total revenue that's being tracked inside the application today”
Alex Raymond Jun 21, 2019 ▶ 5:40 1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR
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