Drops Per Hour
topic on 1 show · 3 statements across 3 episodes
3 statements about Drops Per Hour, every show
Will Shu: Tracking rider drops per hour leads to gamed metrics
“We don't track drops per hour because it's a number that's highly prone to gaming by the teams.”
Wenzel: Drops per hour is the wrong metric for delivery logistics
“Getting a certain drops per hour, which we think is The wrong metric to focus it because you have to focus on whether you make your customers happy and whether you make your team happy.”
Salur: Courier drops per hour is the main driver of quick-commerce costs
“Drops per hour is the main indicator of cost, okay? Let's say, You're paying this person 20 dollars or pounds an hour, let's say, or whatever. The cost is, let's say, 20, whatever the money is, and if he does four, your cost is five. If he does two, your cost …”