drops per hour

“Drops per hour is the main indicator of cost, okay? Let's say, You're paying this person 20 dollars or pounds an hour, let's say, or whatever. The cost is, let's say, 20, whatever the money is, and if he does four, your cost is five. If he does two, your cost …”

“Getting a certain drops per hour, which we think is The wrong metric to focus it because you have to focus on whether you make your customers happy and whether you make your team happy.”

“We don't track drops per hour because it's a number that's highly prone to gaming by the teams.”