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Customer Support Software Market

topic on 2 shows · 2 statements across 2 episodes

Top Founders 20VC

2 statements about Customer Support Software Market, every show

20VC Assertion Partly supported
O'Driscoll: Customer support software TAM is $30B compared to $400B labor spend
“Cause just for a matter, my guess is the customer support software market Which exists today is probably 20 or thirty billion, and the customer support labor spend is four hundred billion.”
Rory O'Driscoll May 7, 2026 ▶ 1:12:24 Anthropic's Raise & What It Means for Potential IPO? Mag7: Google & Amazon Up, Meta & Microsoft Down · 20VC with Harry Stebbings
TOP FOUNDERS Assertion Supported
Customer Support Software Is a $10.5 Billion Market Growing Over 10%
“Plus it's a hugely growing market. That's like 10 and a half billion today growing at 10 plus percent and it's getting more and more important.”
Sam Senior Nov 10, 2021 ▶ 4:14 Testbox Lets You Try Software Without Sales Calls, Landed 1st Customer, $2.7m Raised at $12m Post Money Cap

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