Customer Reference Calls

“I'm not looking for a customer call To turn a frown upside down. I'm not looking at to take a marginal investment. This is, I think what VCs used to do in the old days is they'd hope, right? I'm looking only for confirmation with customers.”

“There's a reason we only ask for customer calls at the end of the process. Once we really already have strong conviction, because that's a very delicate, sensitive thing.”