Gandhi: Storage customers interact with items only 3-4 times
“And over the lifetime, customers actually interact maybe three or four times. And it's sometimes to take stuff out or sometimes to put stuff back in.”
Gandhi: Clutter and MakeSpace merger creates an insurmountable logistics moat
“The muscle that we could bring between the logistics knowledge that we have, plus a partnership that Nobody else could have at this point, which is scaling, you know, incredibly well you know, you just create such a competitive mode that it's going to be reall…”
Gandhi: Clutter avoided growth-at-all-costs to prove unit economics first
“We're, we've actually not been focused on that for a long time, because the business is just so hard to scale as it is, that it's really important for us to prove out the unit economics of being able to do this, because so much of the market doesn't think we c…”
Gandhi: Tech-enabled storage operates like SaaS with long-tail customer retention
“Our business is interesting cause we're, you know, truly a consumer subscription business. Like there's a lot of SAS like elements to how we operate the business. And you know, you are burning a lot of Capital up front as you're growing, because you have that …”
Gandhi: Clutter could reach bigger scale than traditional storage incumbents
“I think this business could be very, very like not only that, but maybe bigger scale because it's going after portions in the market that the storage guys aren't even operating against.”
Clutter raises $64 million Series C led by Atomico
“In the last fortnight, they raised a whopping sixty-four million Series C, led by Atomico, with participation from Sequoia, Google Ventures, or GV, and the fantastic Brendan Wallace at Fifth Wall.”
Ari Mir: Company culture is hiring and performance management, not perks
“Culture is not happy hour. It's not a foosball table. It's not swag. Culture is Your hiring methodology and your performance management methodology.”
Ari Mir: Clutter uses random work audits and strict performance timelines
“We will randomly audit your work at any point within the first six months. And we'll do this several times to be clear. And what we're looking for is one of three different outcomes. The first is that the audit shows your work product is amazing. What then hap…”
Ari Mir: Managers should invest time in top performers, not low performers
“We fundamentally don't believe it's fair to the rest of the team for us to continue to invest in you. What's more fair is that we invest more of our time in the top performers within the company and help them really create an exponential return to their invest…”
Mir: Extreme company culture is easier to understand than gray area culture
“I like to always say an extreme culture is much easier for people to understand, whether it's on one end or another, it doesn't matter. Just it being an extreme culture is actually much easier for team members to understand than having a mediocre culture that'…”
Mir: Early-stage startups should avoid diversity of thought in favor of alignment
“But what we don't want, which I think is not commonly supported by other early stage startups is what we don't really want at this stage is diversity of thoughts, and I know that doesn't make sense. It's a little counterintuitive, but the reason why we don't i…”
Mir: Clutter's early employees all had finance backgrounds
“Every single person we employed in the early days had a finance background.”
Mir: Clutter achieves positive gross profit across all operating regions
“Even though it's only been two years into our company, we are producing positive unit economics on our customers. We're producing a positive gross profit in every single region that we operate in.”
Clutter plans expansion to top 25 NFL cities within three years
“We're excited by our sixty-four million dollar Series C announcement that we recently made that was led by Atomico, and that capital is primarily going to be used for Aggressive geo expansion. And so, you'll see us in the top 25 NFL cities over the next two to…”