Insight certainty 4/5 debate potential 3/5

Ari Mir: Company culture is hiring and performance management, not perks

Ari Mir · 20VC: Why You Do Not Want Diversity Of Thought, Why You Have To Build A Sports Team and Not A Family & Why Extreme Cultures Are Easier For People To Understand with Ari Mir, Founder @ Clutter · Jun 30, 2017 · at 4:36

Ari Mir is the founder and CEO of Clutter. He reflects on culture lessons learned from his previous failed startup, Pocket Change.

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“Culture is not happy hour. It's not a foosball table. It's not swag. Culture is Your hiring methodology and your performance management methodology.”

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More from Ari Mir

Insight
Mir: Early-stage startups should avoid diversity of thought in favor of alignment
“But what we don't want, which I think is not commonly supported by other early stage startups is what we don't really want at this stage is diversity of thoughts, and I know that doesn't make sense. It's a little counterintuitive, but the reason why we don't i…”
Ari Mir Jun 30, 2017 ▶ 13:31 20VC: Why You Do Not Want Diversity Of Thought, Why You Have To Build A Sports Team and Not A Family & Why Extreme Cultures Are Easier For People To Understand with Ari Mir, Founder @ Clutter
Insight
Ari Mir: Managers should invest time in top performers, not low performers
“We fundamentally don't believe it's fair to the rest of the team for us to continue to invest in you. What's more fair is that we invest more of our time in the top performers within the company and help them really create an exponential return to their invest…”
Ari Mir Jun 30, 2017 ▶ 10:09 20VC: Why You Do Not Want Diversity Of Thought, Why You Have To Build A Sports Team and Not A Family & Why Extreme Cultures Are Easier For People To Understand with Ari Mir, Founder @ Clutter
Insight
Mir: Extreme company culture is easier to understand than gray area culture
“I like to always say an extreme culture is much easier for people to understand, whether it's on one end or another, it doesn't matter. Just it being an extreme culture is actually much easier for team members to understand than having a mediocre culture that'…”
Ari Mir Jun 30, 2017 ▶ 11:19 20VC: Why You Do Not Want Diversity Of Thought, Why You Have To Build A Sports Team and Not A Family & Why Extreme Cultures Are Easier For People To Understand with Ari Mir, Founder @ Clutter
Assertion Contradicted
Mir: Clutter's early employees all had finance backgrounds
“Every single person we employed in the early days had a finance background.”
Ari Mir Jun 30, 2017 ▶ 16:44 20VC: Why You Do Not Want Diversity Of Thought, Why You Have To Build A Sports Team and Not A Family & Why Extreme Cultures Are Easier For People To Understand with Ari Mir, Founder @ Clutter
Assertion Not checkable as stated
Mir: Clutter achieves positive gross profit across all operating regions
“Even though it's only been two years into our company, we are producing positive unit economics on our customers. We're producing a positive gross profit in every single region that we operate in.”
Ari Mir Jun 30, 2017 ▶ 17:17 20VC: Why You Do Not Want Diversity Of Thought, Why You Have To Build A Sports Team and Not A Family & Why Extreme Cultures Are Easier For People To Understand with Ari Mir, Founder @ Clutter
Disclosure
Ari Mir: Clutter uses random work audits and strict performance timelines
“We will randomly audit your work at any point within the first six months. And we'll do this several times to be clear. And what we're looking for is one of three different outcomes. The first is that the audit shows your work product is amazing. What then hap…”
Ari Mir Jun 30, 2017 ▶ 9:14 20VC: Why You Do Not Want Diversity Of Thought, Why You Have To Build A Sports Team and Not A Family & Why Extreme Cultures Are Easier For People To Understand with Ari Mir, Founder @ Clutter
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