e-commerce

19 statements across 16 episodes · 8 bullish · 3 bearish · 12 people on the record · first statement Jul 15, 2017 by Benedict Evans · across every show →

Everything said about e-commerce, oldest first

Jul 15, 2017 neutral
Insight
Evans: The internet lets you buy, but it doesn't let you shop
“The internet lets you buy, but it doesn't really let you shop.”
Benedict Evans Jul 15, 2017 ▶ 19:24 Mobile Is Eating the World, 2016
Jul 15, 2017 neutral
Assertion Partly supported
Evans: E-commerce represents 10% to 12% of US retail revenue
“E-commerce is about 10 to 12% of US retail revenue, a little bit more in some other countries, a little bit less in some others. Amazon is at least two percent of that.”
Benedict Evans Jul 15, 2017 ▶ 18:18 Mobile Is Eating the World, 2016
Jan 2, 2019 bullish
Prediction Held up
Mercando: Beacons will enable physical stores to collect e-commerce style data
“One of the things that I'm interested in in beacons is when you walk into a physical space, you can now get more data on people and more information. So if you think about e-commerce You know, there, there's so much data that we were collecting, you know, when…”
Christina Mercando Jan 2, 2019 ▶ 9:30 a16z Podcast | The Wearables Session
Jan 2, 2019 neutral
Assertion Partly supported
Jeff Jordan: E-commerce accounts for 8% to 9% of total US retail
“The overall average is something like eight or nine percent of retail in the U.S. Now happens online”
Jeff Jordan Jan 2, 2019 ▶ 10:21 a16z Podcast | Ecommerce and the Holiday Shopping Collision
Jan 2, 2019 neutral
Assertion Not checkable as stated
Jordan: Amazon has driven consumer expectations toward next-day delivery
“And at the same time, the M and Amazonization of e-commerce is increased consumer expectations on if I ordered today, it's here tomorrow.”
Jeff Jordan Jan 2, 2019 ▶ 0:54 a16z Podcast | Ecommerce and the Holiday Shopping Collision
Jan 2, 2019 positive
Insight
Jeff Jordan: Virtual marketplaces scale faster than e-commerce due to zero physical constraints
“There are no governor or limitations on how fast most marketplaces can grow. I mean, there, it's kind of the company, most of these marketplaces are virtual. And you know, when a good idea comes in, there is just no limit to growth where e-commerce is dealing …”
Jeff Jordan Jan 2, 2019 ▶ 0:44 a16z Podcast | The Marketplace Rules
Jan 2, 2019 neutral
Insight
Schroeder: Global social platforms dominate worldwide, but e-commerce requires local adaptations
“The LinkedIn of India is LinkedIn. The Facebook of India is fundamentally Facebook. The Twitter of India is fundamentally LinkedIn. This is not true in e-commerce.”
Chris Schroeder Jan 2, 2019 ▶ 27:25 a16z Podcast | How Innovation Ecosystems Grow Around the Globe
Jan 2, 2019 bullish
Assertion Not checkable as stated
Andreessen: Current tech market reflects real usage, not a bubble
“Claims that we're in a bubble today make total sense. People are traumatized by the fact that the last time it looked like this stuff was going to work, it all didn't work and it crashed. And so we're all psychically scarred. But now this stuff is actually wor…”
Marc Andreessen Jan 2, 2019 ▶ 29:34 a16z Podcast | Tech's Biggest Ideas and How They Take Hold -- With Marc Andreessen and Dan Siroker
Jan 2, 2019 positive
Insight
E-commerce moats stem from supply chain logistics, not marketing or strategy
“Marketing is sexy, and people come out of business school, and they want to talk marketing, they want to talk strategy, but Clausewitz said, amateurs talk strategy, professionals talk logistics. And that was about war, but it's same thing is true for, it's rea…”
Patrick Byrne Jan 2, 2019 ▶ 18:18 a16z Podcast | Wall Street's Most Hated Man -- A Conversation With Overstock.com's Patrick Byrne
Jan 2, 2019 negative
Insight
Chan: Chatbots slow down e-commerce; messaging should link to web views
“I think a lot of commerce actually doesn't need the conversation. And I don't think it, the dialogue, the back and forth chat is that additive. I take customer service aside from that because that's an instance where I feel like I want someone listening. I wan…”
Connie Chan Jan 2, 2019 ▶ 4:53 a16z Podcast | Bots and Beyond
Jan 2, 2019 negative
Insight
Levinson: Managing dual online and physical channels increases retailer costs
“For a lot of retailers, there's a problem here, because they're maintaining an internet business, they're also maintaining a retail store business, because some customers want that. So, in some cases, their costs have gone up. They have not become online retai…”
Mark Levinson Jan 2, 2019 ▶ 10:38 a16z Podcast | The Golden Era of Productivity, Retail, and Supply Chains
Feb 26, 2019 bearish
Assertion Not checkable as stated
Jordan: Fewer than five U.S. e-commerce companies hit $1B and stay profitable
“So, you know, one of the big secrets in e-commerce is virtually no companies get big and make money in the United States on e-commerce. I can name five e-commerce companies in the U.S. After two decades of investing and God knows how many tens of billions of d…”
Jeff Jordan Feb 26, 2019 ▶ 3:39 a16z Podcast | Who's Down with CPG, DTC? (And Micro-Brands Too?)
Apr 14, 2023 bullish
Prediction Not checkable as stated
Much of future e-commerce will originate directly on social networks
“A lot of e-commerce of the future will actually come from social networks because ads and commerce are actually very symbiotic and naturally should go together.”
Connie Chan Apr 14, 2023 ▶ 7:22 Marketplace Breakout Strategies: Take Rates, Defensibility, Payments | Field Notes by Connie Chan
Apr 14, 2023 positive
Insight
E-commerce innovation primarily comes from replicating established physical commerce mechanics
“When, what is the future of e-commerce? Just look at physical commerce and replicate more of it.”
Connie Chan Apr 14, 2023 ▶ 8:38 Marketplace Breakout Strategies: Take Rates, Defensibility, Payments | Field Notes by Connie Chan
Apr 24, 2023
Insight
Bovell: E-commerce modeling is vulnerable to AI due to low pose variability
“And the clear cut for me was fashion especially when it comes to e-commerce a line or a segment of fashion where it's not necessarily about these creative big movements for a fashion model, but instead just small variations in the posing. And that in some ways…”
Sinead Bovell Apr 24, 2023 ▶ 4:36 Beyond Avatars: How AI is Reshaping Online Identity (Danny Postma and Sinead Bovell)
Apr 30, 2024 bullish
Opinion
Today's B2B technology opportunity matches the 1990s e-commerce boom
“My perspective is that investing in B to B technology today has the same growth opportunities, if not more so than investing in e-commerce did, you know, kind of at the end of the last century is kind of my view.”
Jeff Sloan Apr 30, 2024 ▶ 25:06 Jeff Sloan (Global Payments): Placing Multiple Bets on ‘Mosaic of Solutions’
Jun 28, 2024
Assertion Partly supported
Andreessen: Future Fantasy Books created the first formal e-commerce website
“That was the, I think that may have been the first e-commerce, like the, at least the first like formal e-commerce e-commerce thing.”
Marc Andreessen Jun 28, 2024 ▶ 1:21:58 Marc Andreessen on Inventing The Internet Browser (How We all Access the Internet)
Jul 23, 2024
Assertion Partly supported
Casey: 80% of South Korean diaper sales occur via e-commerce
“80% of diaper sales in that country are e-commerce.”
Mark Casey Jul 23, 2024 ▶ 19:54 Mark Casey (Capital Group): Public Market and Macro Perspectives
Aug 19, 2026 positive
Insight
LaFontaine: Traditional E-Commerce Gained Efficiency by Obscuring Sellers
“If you look at a lot of what's happened, again, in e-commerce over the past 20 or 30 years, is it got so efficient, and one of the ways to make it so efficient is to obscure who you're buying from, and obscure the ability for people to, like, build brands and …”
Grant LaFontaine Aug 19, 2026 ▶ 21:55 How Whatnot's Live Shopping Beats Traditional E-Commerce
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