Oct 4, 2019 · 39m · 20vc

20VC: How To Drop The BS and Relationship Build With Investors, What Investors Can vs Cannot Help Your Company With & Why When There Is Doubt There Is No Doubt In Hiring

Jason Boehmig · 25m spoken Harry Stebbings · 12m spoken
0:00 / 0:00

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In this episode of The 20 Minute VC, host Harry Stebbings interviews Jason Boehmig, founder and CEO of Ironclad, about modernizing legal contracting, fostering independent founder thinking, scaling executive leadership, and managing investor relationships. Boehmig shares practical insights on customer obsession, rigorous hiring principles, and preserving founder autonomy when partnering with top-tier venture firms.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Harry holds 32.1% of the talking time here. How this is scored →

Harry as informed peer 2.9 Guest teaching 3.7 Guest disagreement 1.6 Harry pushing back 1.9
05100:0010:0020:0030:003:01–5:09 · Harry as informed peer 1/10 Jason Boehmig's Background and the Founding of Ironclad Harry introduces Jason and asks for his background and the origin story of Ironclad. Jason educates the host on contract history dating back to 2000 BC and how contracts remain stuck in the Middle Ages.5:09–7:45 · Harry as informed peer 2/10 Lessons from Wall Street and Developing Independent Thought Harry highlights Jason's four years at Lehman Brothers on Wall Street and asks how that shaped his founder mindset. Jason shares how living through a financial boom and bust taught him independent thinking and grit.7:45–11:08 · Harry as informed peer 3/10 Independent Mindset vs. Common Business Advice Harry cites a controversial tweet of his regarding standard business advice and asks Jason if he agrees or considers it BS. Jason politely rejects the host's binary framing with a lawyer-style middle ground reframe.11:08–14:13 · Harry as informed peer 3/10 Balancing Data, Gut, and User Feedback Harry probes how Jason balances data, gut instinct, and rapid user feedback when developing products. Jason explains the value of focusing geographically in Soma and leaning into frustrated power users.14:13–16:17 · Harry as informed peer 4/10 Diversification Beyond Tech and Counter-Cyclical Resilience Harry presses Jason on tech client concentration and macro downturn risks. Jason refutes the underlying concern, explaining that contracts are universal and legal software is counter-cyclical.16:22–18:24 · Harry as informed peer 2/10 Building Candidate Pipelines and Early Hiring Harry inquires about maintaining a strong candidate pipeline during competitive early-stage hiring. Jason outlines how key early hires like Kai and Toby were brought in through personal networks and cold outreach.18:25–20:37 · Harry as informed peer 3/10 Hiring Philosophy: 'When There's Doubt, There's No Doubt' Harry references Jason's heuristic 'when there is doubt, there is no doubt' and asks how to evaluate non-traditional candidates. Jason explains Ironclad's 'laid back intense' culture and conviction-based hiring.20:38–24:08 · Harry as informed peer 3/10 CEO Personal Evolution, Curiosity, and Team Alignment Harry asks about Jason's leadership evolution away from traditional chest-thumping CEO tropes toward vulnerability. Jason emphasizes alignment, curiosity across departments, and hiring people smarter than himself.24:15–27:24 · Harry as informed peer 3/10 VC Relationship Building and Deal Negotiations Harry asks about investor relationship building and negotiating term sheets. Jason advises founders never to rush term sheet negotiations without bringing in qualified legal counsel.27:30–30:56 · Harry as informed peer 4/10 Realistic VC Value Add and Founder Autonomy Harry asks for a two-sided view on VC value-add. Jason provides a real example of positive help from YC Continuity but firmly rejects the notion of allowing VCs to drive core business decisions.31:05–36:46 · Harry as informed peer 4/10 Managing Pressure with High-Profile Investors Harry asks whether high-profile investors induce pressure and runs through quickfire topics including Marcus Aurelius, DJing, and The Checklist Manifesto. Jason draws analogies between software and DJ tools.3:01–5:09 · Guest teaching 4/10 Jason Boehmig's Background and the Founding of Ironclad Harry introduces Jason and asks for his background and the origin story of Ironclad. Jason educates the host on contract history dating back to 2000 BC and how contracts remain stuck in the Middle Ages.5:09–7:45 · Guest teaching 3/10 Lessons from Wall Street and Developing Independent Thought Harry highlights Jason's four years at Lehman Brothers on Wall Street and asks how that shaped his founder mindset. Jason shares how living through a financial boom and bust taught him independent thinking and grit.7:45–11:08 · Guest teaching 4/10 Independent Mindset vs. Common Business Advice Harry cites a controversial tweet of his regarding standard business advice and asks Jason if he agrees or considers it BS. Jason politely rejects the host's binary framing with a lawyer-style middle ground reframe.11:08–14:13 · Guest teaching 3/10 Balancing Data, Gut, and User Feedback Harry probes how Jason balances data, gut instinct, and rapid user feedback when developing products. Jason explains the value of focusing geographically in Soma and leaning into frustrated power users.14:13–16:17 · Guest teaching 6/10 Diversification Beyond Tech and Counter-Cyclical Resilience Harry presses Jason on tech client concentration and macro downturn risks. Jason refutes the underlying concern, explaining that contracts are universal and legal software is counter-cyclical.16:22–18:24 · Guest teaching 2/10 Building Candidate Pipelines and Early Hiring Harry inquires about maintaining a strong candidate pipeline during competitive early-stage hiring. Jason outlines how key early hires like Kai and Toby were brought in through personal networks and cold outreach.18:25–20:37 · Guest teaching 3/10 Hiring Philosophy: 'When There's Doubt, There's No Doubt' Harry references Jason's heuristic 'when there is doubt, there is no doubt' and asks how to evaluate non-traditional candidates. Jason explains Ironclad's 'laid back intense' culture and conviction-based hiring.20:38–24:08 · Guest teaching 3/10 CEO Personal Evolution, Curiosity, and Team Alignment Harry asks about Jason's leadership evolution away from traditional chest-thumping CEO tropes toward vulnerability. Jason emphasizes alignment, curiosity across departments, and hiring people smarter than himself.24:15–27:24 · Guest teaching 4/10 VC Relationship Building and Deal Negotiations Harry asks about investor relationship building and negotiating term sheets. Jason advises founders never to rush term sheet negotiations without bringing in qualified legal counsel.27:30–30:56 · Guest teaching 5/10 Realistic VC Value Add and Founder Autonomy Harry asks for a two-sided view on VC value-add. Jason provides a real example of positive help from YC Continuity but firmly rejects the notion of allowing VCs to drive core business decisions.31:05–36:46 · Guest teaching 4/10 Managing Pressure with High-Profile Investors Harry asks whether high-profile investors induce pressure and runs through quickfire topics including Marcus Aurelius, DJing, and The Checklist Manifesto. Jason draws analogies between software and DJ tools.3:01–5:09 · Guest disagreement 0/10 Jason Boehmig's Background and the Founding of Ironclad Harry introduces Jason and asks for his background and the origin story of Ironclad. Jason educates the host on contract history dating back to 2000 BC and how contracts remain stuck in the Middle Ages.5:09–7:45 · Guest disagreement 1/10 Lessons from Wall Street and Developing Independent Thought Harry highlights Jason's four years at Lehman Brothers on Wall Street and asks how that shaped his founder mindset. Jason shares how living through a financial boom and bust taught him independent thinking and grit.7:45–11:08 · Guest disagreement 4/10 Independent Mindset vs. Common Business Advice Harry cites a controversial tweet of his regarding standard business advice and asks Jason if he agrees or considers it BS. Jason politely rejects the host's binary framing with a lawyer-style middle ground reframe.11:08–14:13 · Guest disagreement 0/10 Balancing Data, Gut, and User Feedback Harry probes how Jason balances data, gut instinct, and rapid user feedback when developing products. Jason explains the value of focusing geographically in Soma and leaning into frustrated power users.14:13–16:17 · Guest disagreement 5/10 Diversification Beyond Tech and Counter-Cyclical Resilience Harry presses Jason on tech client concentration and macro downturn risks. Jason refutes the underlying concern, explaining that contracts are universal and legal software is counter-cyclical.16:22–18:24 · Guest disagreement 0/10 Building Candidate Pipelines and Early Hiring Harry inquires about maintaining a strong candidate pipeline during competitive early-stage hiring. Jason outlines how key early hires like Kai and Toby were brought in through personal networks and cold outreach.18:25–20:37 · Guest disagreement 0/10 Hiring Philosophy: 'When There's Doubt, There's No Doubt' Harry references Jason's heuristic 'when there is doubt, there is no doubt' and asks how to evaluate non-traditional candidates. Jason explains Ironclad's 'laid back intense' culture and conviction-based hiring.20:38–24:08 · Guest disagreement 1/10 CEO Personal Evolution, Curiosity, and Team Alignment Harry asks about Jason's leadership evolution away from traditional chest-thumping CEO tropes toward vulnerability. Jason emphasizes alignment, curiosity across departments, and hiring people smarter than himself.24:15–27:24 · Guest disagreement 0/10 VC Relationship Building and Deal Negotiations Harry asks about investor relationship building and negotiating term sheets. Jason advises founders never to rush term sheet negotiations without bringing in qualified legal counsel.27:30–30:56 · Guest disagreement 4/10 Realistic VC Value Add and Founder Autonomy Harry asks for a two-sided view on VC value-add. Jason provides a real example of positive help from YC Continuity but firmly rejects the notion of allowing VCs to drive core business decisions.31:05–36:46 · Guest disagreement 2/10 Managing Pressure with High-Profile Investors Harry asks whether high-profile investors induce pressure and runs through quickfire topics including Marcus Aurelius, DJing, and The Checklist Manifesto. Jason draws analogies between software and DJ tools.3:01–5:09 · Harry pushing back 0/10 Jason Boehmig's Background and the Founding of Ironclad Harry introduces Jason and asks for his background and the origin story of Ironclad. Jason educates the host on contract history dating back to 2000 BC and how contracts remain stuck in the Middle Ages.5:09–7:45 · Harry pushing back 0/10 Lessons from Wall Street and Developing Independent Thought Harry highlights Jason's four years at Lehman Brothers on Wall Street and asks how that shaped his founder mindset. Jason shares how living through a financial boom and bust taught him independent thinking and grit.7:45–11:08 · Harry pushing back 4/10 Independent Mindset vs. Common Business Advice Harry cites a controversial tweet of his regarding standard business advice and asks Jason if he agrees or considers it BS. Jason politely rejects the host's binary framing with a lawyer-style middle ground reframe.11:08–14:13 · Harry pushing back 1/10 Balancing Data, Gut, and User Feedback Harry probes how Jason balances data, gut instinct, and rapid user feedback when developing products. Jason explains the value of focusing geographically in Soma and leaning into frustrated power users.14:13–16:17 · Harry pushing back 5/10 Diversification Beyond Tech and Counter-Cyclical Resilience Harry presses Jason on tech client concentration and macro downturn risks. Jason refutes the underlying concern, explaining that contracts are universal and legal software is counter-cyclical.16:22–18:24 · Harry pushing back 1/10 Building Candidate Pipelines and Early Hiring Harry inquires about maintaining a strong candidate pipeline during competitive early-stage hiring. Jason outlines how key early hires like Kai and Toby were brought in through personal networks and cold outreach.18:25–20:37 · Harry pushing back 2/10 Hiring Philosophy: 'When There's Doubt, There's No Doubt' Harry references Jason's heuristic 'when there is doubt, there is no doubt' and asks how to evaluate non-traditional candidates. Jason explains Ironclad's 'laid back intense' culture and conviction-based hiring.20:38–24:08 · Harry pushing back 2/10 CEO Personal Evolution, Curiosity, and Team Alignment Harry asks about Jason's leadership evolution away from traditional chest-thumping CEO tropes toward vulnerability. Jason emphasizes alignment, curiosity across departments, and hiring people smarter than himself.24:15–27:24 · Harry pushing back 1/10 VC Relationship Building and Deal Negotiations Harry asks about investor relationship building and negotiating term sheets. Jason advises founders never to rush term sheet negotiations without bringing in qualified legal counsel.27:30–30:56 · Harry pushing back 3/10 Realistic VC Value Add and Founder Autonomy Harry asks for a two-sided view on VC value-add. Jason provides a real example of positive help from YC Continuity but firmly rejects the notion of allowing VCs to drive core business decisions.31:05–36:46 · Harry pushing back 2/10 Managing Pressure with High-Profile Investors Harry asks whether high-profile investors induce pressure and runs through quickfire topics including Marcus Aurelius, DJing, and The Checklist Manifesto. Jason draws analogies between software and DJ tools.

speaking balance: gold is Harry, purple is the guest (3 minute bins)

0:00 · Harry 100% · guest 0%0:00 · Harry 100% · guest 0%3:00 · Harry 26.4% · guest 73.6%3:00 · Harry 26.4% · guest 73.6%6:00 · Harry 18.4% · guest 81.6%6:00 · Harry 18.4% · guest 81.6%9:00 · Harry 24% · guest 76%9:00 · Harry 24% · guest 76%12:00 · Harry 31.5% · guest 68.5%12:00 · Harry 31.5% · guest 68.5%15:00 · Harry 15.9% · guest 84.1%15:00 · Harry 15.9% · guest 84.1%18:00 · Harry 25.2% · guest 74.8%18:00 · Harry 25.2% · guest 74.8%21:00 · Harry 6.9% · guest 93.1%21:00 · Harry 6.9% · guest 93.1%24:00 · Harry 20.3% · guest 79.7%24:00 · Harry 20.3% · guest 79.7%27:00 · Harry 21.4% · guest 78.6%27:00 · Harry 21.4% · guest 78.6%30:00 · Harry 24.9% · guest 75.1%30:00 · Harry 24.9% · guest 75.1%33:00 · Harry 19.2% · guest 80.8%33:00 · Harry 19.2% · guest 80.8%36:00 · Harry 81.6% · guest 18.4%36:00 · Harry 81.6% · guest 18.4%39:00 · Harry 100% · guest 0%39:00 · Harry 100% · guest 0%
Sharpest disagreement ▶ 14:45 Counter-cyclical legal reframing

Jason pushes back on Harry's premise that customer concentration in tech poses a macro risk, arguing legal technology is counter-cyclical and actually thrives in a recession.

Hardest push from Harry ▶ 14:13 Challenging customer concentration risk

Harry raises a sensitive question challenging Jason on tech client concentration risk and vulnerability to macro economic downturns.

Biggest teaching moment ▶ 3:22 Deep history of contract tech

Jason educates Harry on the ancient origin of contracts in 2000 BC and highlights how modern business contracting has remained fundamentally unchanged since the Middle Ages.

Harry holds his own ▶ 7:45 Defending Twitter critique on founder advice

Harry draws on his own podcasting experience and public Twitter debate to challenge common comforting advice given to early-stage founders.

the scores for every segment, with the reasoning behind each
ChapterTopicHarry as informed peerGuest teachingGuest disagreementHarry pushing backWhy
Jason Boehmig's Background and the Founding of Ironclad 1400 Harry introduces Jason and asks for his background and the origin story of Ironclad. Jason educates the host on contract history dating back to 2000 BC and how contracts remain stuck in the Middle Ages.
Lessons from Wall Street and Developing Independent Thought 2310 Harry highlights Jason's four years at Lehman Brothers on Wall Street and asks how that shaped his founder mindset. Jason shares how living through a financial boom and bust taught him independent thinking and grit.
Independent Mindset vs. Common Business Advice 3444 Harry cites a controversial tweet of his regarding standard business advice and asks Jason if he agrees or considers it BS. Jason politely rejects the host's binary framing with a lawyer-style middle ground reframe.
Balancing Data, Gut, and User Feedback 3301 Harry probes how Jason balances data, gut instinct, and rapid user feedback when developing products. Jason explains the value of focusing geographically in Soma and leaning into frustrated power users.
Diversification Beyond Tech and Counter-Cyclical Resilience 4655 Harry presses Jason on tech client concentration and macro downturn risks. Jason refutes the underlying concern, explaining that contracts are universal and legal software is counter-cyclical.
Building Candidate Pipelines and Early Hiring 2201 Harry inquires about maintaining a strong candidate pipeline during competitive early-stage hiring. Jason outlines how key early hires like Kai and Toby were brought in through personal networks and cold outreach.
Hiring Philosophy: 'When There's Doubt, There's No Doubt' 3302 Harry references Jason's heuristic 'when there is doubt, there is no doubt' and asks how to evaluate non-traditional candidates. Jason explains Ironclad's 'laid back intense' culture and conviction-based hiring.
CEO Personal Evolution, Curiosity, and Team Alignment 3312 Harry asks about Jason's leadership evolution away from traditional chest-thumping CEO tropes toward vulnerability. Jason emphasizes alignment, curiosity across departments, and hiring people smarter than himself.
VC Relationship Building and Deal Negotiations 3401 Harry asks about investor relationship building and negotiating term sheets. Jason advises founders never to rush term sheet negotiations without bringing in qualified legal counsel.
Realistic VC Value Add and Founder Autonomy 4543 Harry asks for a two-sided view on VC value-add. Jason provides a real example of positive help from YC Continuity but firmly rejects the notion of allowing VCs to drive core business decisions.
Managing Pressure with High-Profile Investors 4422 Harry asks whether high-profile investors induce pressure and runs through quickfire topics including Marcus Aurelius, DJing, and The Checklist Manifesto. Jason draws analogies between software and DJ tools.

Statements from this episode (17)

Opinion
Boehmig: Legal contracts are the most important business technology ever invented
“So the contract is, I would say, the most important piece of business technology ever invented.”
Jason Boehmig Oct 4, 2019 ▶ 3:27
Assertion Not checkable as stated
Boehmig: The legal profession has been in crisis for decades
“The legal profession has been in this crisis for the past couple of decades, really. And it's just getting worse year and year where you've got people that are just incredibly unhappy in the job.”
Jason Boehmig Oct 4, 2019 ▶ 4:33
Disclosure
Boehmig: Early advisors told Ironclad not to sell to the legal vertical
“A lot of people told us to not sell to the legal vertical. You know, these people haven't bought software before. They're not going to be the base for building a game-changing technology company. It's kind of a backwater. Don't do that.”
Jason Boehmig Oct 4, 2019 ▶ 7:07
Opinion
Stebbings: The advice 'nobody knows what they're doing' creates false comfort
“I think the most annoying bit of advice that I hear is like, oh, no one knows what they're really doing. And to me, it's just creates this false sense of comfort. And actually some people do know what they're doing in certain things”
Harry Stebbings Oct 4, 2019 ▶ 7:54
Assertion Not checkable as stated
Boehmig: How to build a CEO leadership style as an introverted founder
“This is part of my own personal journey as a CEO is I don't think I'm a typical CEO. I'm kind of an introvert. I'm almost a little shy in many ways. And I don't think that I fit the classic mold of a CEO, but I've looked at other CEOs and I've been able to tak…”
Jason Boehmig Oct 4, 2019 ▶ 8:50
Disclosure
Boehmig: Ironclad initially aimed to be the top contract platform in SoMa
“And so we actually set up with this goal to become the number one contract platform in Soma. And that was all we cared about. We just wanted to be the number one contract platform in Soma.”
Jason Boehmig Oct 4, 2019 ▶ 10:21
Insight
Boehmig: Hyper-local geographic constraints accelerate early startup product iteration
“So that rapid iteration and actually constraining ourselves to a really small geographic area, I think, helped us move a lot faster than companies that are trying to go on a much larger scope right from the beginning.”
Jason Boehmig Oct 4, 2019 ▶ 10:57
Insight
Boehmig: Early startups should lean into frustrated users to create champions
“You need to really lean in to early frustrated users because that's where you can really turn them into champions, and where you really get the best possible source of information.”
Jason Boehmig Oct 4, 2019 ▶ 13:58
Prediction Not checkable as stated
Boehmig: Legal tech adoption will increase during an economic downturn
“And I'll actually say that I'm excited for a recession or a downturn, because legal is a extremely counter cyclical industry. And I think now that we've established ourselves as a market leader within our vertical, that we're going to see a lot of folks actual…”
Jason Boehmig Oct 4, 2019 ▶ 15:57
Insight
Boehmig: Early startup hires are sold on team dynamics over company vision
“And if we look at our second employee, it was someone that I had worked with at a previous job, and we just got along great. And that teamwork vibe was the selling point there, as opposed to even the vision of the company at that point. So super hustly and net…”
Jason Boehmig Oct 4, 2019 ▶ 17:29
Assertion Not publicly verifiable
Boehmig: Ironclad's sixth hire rose from data entry to head of support
“When we look at employee six, who joined right after Toby, doesn't have a college degree, started doing data entry for us for, I think, 10 bucks an hour, and was so thoughtful and humble and motivated and competent at doing that, that we just kept giving her m…”
Jason Boehmig Oct 4, 2019 ▶ 19:19
Insight
Boehmig: Extending job offers without complete conviction is a mistake
“If you have an iota of doubt in the hiring process, and you feel like you could not be that disappointed if this person didn't join, anytime that we haven't gotten to complete certainty, I think is a mistake. And you should almost be heartbroken if the person …”
Jason Boehmig Oct 4, 2019 ▶ 20:11
Insight
Boehmig: First-time founders cannot scale to IPO without hiring superior leaders
“I honestly think it's honesty and that there is no way that any founder who has not done this three or four times before can be a competent CEO scaling from seed to C and D and eventually IPO. And I think step one is just admitting that you need to hire and wo…”
Jason Boehmig Oct 4, 2019 ▶ 23:04
Insight
Boehmig: Treat VC board member selection like hiring key team members
“I really look at our board members as Being parts of the team and putting just as much effort into hiring them as we do with a normal team member.”
Jason Boehmig Oct 4, 2019 ▶ 26:05
Insight
Boehmig: A VC's unwillingness to make customer intros is a bad sign
“So I think that's a really great place to start is just a few customer intros. It really doesn't hurt anyone to make those. And it's a bad sign if your potential investor isn't willing to make them.”
Jason Boehmig Oct 4, 2019 ▶ 29:01
Insight
Boehmig: Allowing VCs to drive key business decisions means founders failed
“I think it goes back to that intellectual rigor before is a VC can't make a critical business decision for you. And it seems like a failure to me just on first principles of a VC is driving a critical business decision for you. That means you, by definition, h…”
Jason Boehmig Oct 4, 2019 ▶ 30:06
Insight
Boehmig: Reducing complex legal work to checklists maximizes impact
“If you can reduce routine work to a simple checklist and do the same thing each and every time, it's one of the best ways to have an impact in anything from surgical outcomes to legal transactions. And so what ironclad does is actually puts a checklist for eac…”
Jason Boehmig Oct 4, 2019 ▶ 35:25
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