Sam Taylor
10 statements across 1 episodes · 1 bullish · 2 bearish · 1 people on the record · first statement Jul 21, 2022 by Sam Taylor · across every show →
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Everything said about Sam Taylor, oldest first
Jul 21, 2022
Sam Taylor: Recording calls is the best way to document GTM
“I think the recording of calls Is actually where the most value can be had. And only because it's so rare in my experience that the founders are actually recording that and then making it available to the rest of the employee base because it's really personal …”
Jul 21, 2022
Jul 21, 2022
Taylor: Passive engagement from new sales hires is an early red flag
“Those that are coming in that are great hires are asking really high quality questions, and they're not just asking them of their team. They're going on a frickin fact-finding mission cross-functionally, and they're building relationships to go and do it. And …”
Jul 21, 2022
Sam Taylor: Analyze early power users to document founder sales playbook
“There's like an eighty-twenty value approach here, absolutely, of who are the folks that you've engaged with where there's just been an unlock. They get it. Like, I think in most companies, you find that there's going to be certain customers that just, that th…”
Jul 21, 2022
Early PLG sales reps should act as workflow therapists for organic users
“I refer to our early sales team as workflow therapists. Like, lay on the couch. Tell me all your problems. Like, let's understand, like, there has to be an innate reason of why has someone individually gone and signed up for your product and inserted it into t…”
Jul 21, 2022 positive
Taylor: Early sales hiring interviews require a 50-50 evaluation and selling split
“I'm a big believer that whoever the hiring manager is, whether that is the CEO, whether that's going to be another member, like there should be a very much like fifty-fifty split in terms of time of getting to know one another and feeling out the two-way stree…”
Jul 21, 2022
Taylor: To convert PLG power users, ask what stops them from spreading product
“Particularly when we are using data effectively as our sales team, which means that we're trying to talk to heavily engaged users, power users, if you will, those that have the potential to be champions internally like to ask. What's preventing you from sharin…”
Jul 21, 2022 negative
Jul 21, 2022
Taylor: Customer support is the best product knowledge source for sales reps
“I think a center of absolute unbelievable treasure trove of knowledge sits within a support organization, if you have one, just because they're hearing both the blemishers as well as the praises of the product on a daily basis, and typically at a much higher v…”