enterprise sales

also referred to as: enterprise sale

38 statements across 25 episodes · 7 bullish · 4 bearish · 24 people on the record · first statement Jan 25, 2022 by Frank Slootman · across every show →

Everything said about enterprise sales, oldest first

Jan 25, 2022
Insight
Slootman: Evaluate enterprise sales reps on activity levels, not just results
“Look, you know, it's not so superficial that we just look at the top line results, and that tells everything, because we're going to go inspect, you know, your activity levels, you know, and, you know, in other words, we're going to find out everything, and it…”
Frank Slootman Jan 25, 2022 ▶ 16:37 Snowflake CEO Frank Slootman on How To Narrow The Focus and Increase The Quality | Full Interview · 20VC with Harry Stebbings
Apr 27, 2022 neutral
Assertion Not checkable as stated
Tarica: Larger enterprise sales wins take six to nine months
“So I think that is also another factor in this and small wins along the way, but larger wins are going to take six to nine months.”
Mitch Tarica Apr 27, 2022 ▶ 31:59 20 Sales: Zoom's Head of North America Sales on When To Hire a Head of Sales, Why You Should Hire a Head of Sales Before Sales Reps, The 3 Traits to Look for When Hiring Sales Reps & What Sales Leaders Can Do To Make Their Sales Team Feel Like They Are Wi
May 6, 2022
Assertion Not checkable as stated
Lemkin: First meetings in venture and enterprise sales are no longer in person
“And I think the biggest change in venture and enterprise sales, because they're similar venture and enterprise sales actually have some similarities to them is that those first meetings are no longer done in person.”
Jason Lemkin May 6, 2022 ▶ 43:05 20VC: Why the Traditional Seed Fund Model No Longer Works, Why Multi-Stage Funds Investing at Seed Bring Signaling Risk but also Less Pressure, The One Criteria All Potential Sales Hires Need to Have and The Clear Signs of 10x Sales Hires with Jason Lemki
Sep 1, 2022 positive
Insight
Pearl: Scaling upmarket from PLG is easier than moving down market
“It's actually a lot easier to nail the sort of bottoms up motion first and layer on top of that more of a direct selling motion, I think than it is to come down market.”
Annie Pearl Sep 1, 2022 ▶ 18:47 Calendly CPO Annie Pearl: Hiring Advice for Product; Calendly's Second Product | 20VC #921 · 20VC with Harry Stebbings
Dec 15, 2022 negative
Assertion Not checkable as stated
Frequent On-Site Travel Is No Longer Necessary in Enterprise Sales
“You no longer need to be on-site Every single time you need to meet with a customer. I used to be on the road at least once a week. I was always on the road. And yes, it's so important for relationship building, but it just, it doesn't need to be that way anym…”
Maggie Hott Dec 15, 2022 ▶ 1:03:16 Maggie Hott: 3 Questions You Must Ask When Interviewing Sales Reps | 20VC #960 · 20VC with Harry Stebbings
Mar 22, 2023
Insight
Fillmann: Retraining Non-Enterprise Reps for Upmarket Selling Fails
“Trying to train folks that don't have the enterprise experience and convert them over, I don't think it's setting them up for success. I think you need to be able to find folks that have done this before that bring in the top end of the game and then having re…”
Frank Fillmann Mar 22, 2023 ▶ 57:37 Frank Fillmann: How I Boosted Revenue by $500M at Salesforce; Tips for Hiring Salespeople | E992 · 20VC with Harry Stebbings
Apr 19, 2023
Insight
Customer success must be involved before closing enterprise deals
“You need to be introducing that implementation and that CS team before the deal is ever closed, right? Implementation, onboarding, how we're going to make you successful as a customer is part of the sales process.”
Mark Goldberger Apr 19, 2023 ▶ 53:28 Mark Goldberger: The Ultimate Guide to Enterprise Sales | E1003 · 20VC with Harry Stebbings
Apr 19, 2023
Insight
Promoted mid-market account executives often fail in enterprise sales
“I've seen mid-market account executives get promoted into enterprise in my past and flame out pretty quickly.”
Mark Goldberger Apr 19, 2023 ▶ 34:42 Mark Goldberger: The Ultimate Guide to Enterprise Sales | E1003 · 20VC with Harry Stebbings
Apr 19, 2023
Insight
Early enterprise sales require product-customer fit, not product-market fit
“You don't need product market fit In order to sell an enterprise, especially as that first seller, what you need to find is product customer fit.”
Mark Goldberger Apr 19, 2023 ▶ 4:26 Mark Goldberger: The Ultimate Guide to Enterprise Sales | E1003 · 20VC with Harry Stebbings
Jun 7, 2023 negative
Opinion
Stebbings: Pursuing PLG and enterprise sales simultaneously is a massive mistake
“I see as a massive mistake people doing PLG and enterprise at the same time. They're almost too nervous to do one and commit and burn the boats on PLG or just be a top-down enterprise org. For me, I think that's a big mistake.”
Harry Stebbings Jun 7, 2023 ▶ 26:52 Rich Liu: Sales in 2023; How to Onboard, Manage and Scale Reps; PLG vs Enterprise Growth | E1023 · 20VC with Harry Stebbings
Jun 7, 2023 bullish
Insight
Stebbings: Adding enterprise sales to PLG is easier than vice versa
“I also think it's because it's the product and growth mindset that's inherent within a PLG-led org where it's product first. And it's so difficult to imbue that in an enterprise org. Oh. And actually tacking on enterprise sales into a PLG motion, not as hard a…”
Harry Stebbings Jun 7, 2023 ▶ 32:44 Rich Liu: Sales in 2023; How to Onboard, Manage and Scale Reps; PLG vs Enterprise Growth | E1023 · 20VC with Harry Stebbings
Jun 7, 2023
Insight
Liu: PLG startups should avoid discounting; enterprise sales should discount selectively
“If I'm running a PLG, like, don't waste your time getting into these cycles of, like, discounting and not, but if I'm running, like, an enterprise sale, I like to hold a high list and then figure out how I need to discount to still protect the premium and get …”
Rich Liu Jun 7, 2023 ▶ 50:18 Rich Liu: Sales in 2023; How to Onboard, Manage and Scale Reps; PLG vs Enterprise Growth | E1023 · 20VC with Harry Stebbings
Jul 12, 2023 positive
Insight
Egan: Startups Must Master PLG Before Layering On Enterprise Sales
“I think you can, but I think it's extremely difficult. I think Slack was able to do it. I think they nailed PLG first, and then enterprise, but they always had an eye towards enterprise. The reason why I say it's extremely difficult is to capture the end user'…”
Kevin Egan Jul 12, 2023 ▶ 6:44 Kevin Egan: Biggest Lesson on Managing Sales Teams at Slack and Atlassian | E1034 · 20VC with Harry Stebbings
Jul 12, 2023
Insight
Egan: Early Enterprise Sales Teams Must Prioritize Product Feedback Over Revenue
“Well, I think at first the sales team is, is obviously there for revenue growth, but almost even more importantly, providing customer feedback into the product group, giving the product team that they're working with a sense for why do these people gravitate t…”
Kevin Egan Jul 12, 2023 ▶ 10:33 Kevin Egan: Biggest Lesson on Managing Sales Teams at Slack and Atlassian | E1034 · 20VC with Harry Stebbings
Oct 4, 2023
Insight
Rosenberg: Enterprise sales and PLG are fundamentally different business models
“Everything about enterprise versus product led is different. Language is different. Messaging is different. Positioning is different. Customers are different. Product is different. Pricing is different. It really is a very different business.”
Matt Rosenberg Oct 4, 2023 ▶ 44:32 Matt Rosenberg: Why You Should Not Hire Sales Leaders From Big Companies | E1068 · 20VC with Harry Stebbings
Oct 4, 2023
Insight
Rosenberg: Launch enterprise sales when PLG is controlled, not perfected
“There's a point where you really understand your product-led motion, where it is Measured. It is calibrated. You know what dials to turn to be able to optimize spend against acquisition. You understand how to optimize retention. Your retention life cycle motio…”
Matt Rosenberg Oct 4, 2023 ▶ 46:00 Matt Rosenberg: Why You Should Not Hire Sales Leaders From Big Companies | E1068 · 20VC with Harry Stebbings
Nov 10, 2023
Insight
Sales success resets every quarter, making you a loser all over again
“The immediate gratification is, is definitely something that that I enjoy. But it's always like, it never ends, because once you have a good quarter, it's on to the next quarter, and you're a loser all over again, so.”
Chris Degnan Nov 10, 2023 ▶ 6:14 Chris Degnan: Why You Should Hire a Head of Sales Sooner Than You Think | E1080 · 20VC with Harry Stebbings
Dec 13, 2023
Insight
Goldberg: Target enterprise champions on their way up, not out
“Politicians in very large companies are always trying to find their next way up. So you've got to find people that are on their way up, not on their way out.”
Steve Goldberg Dec 13, 2023 ▶ 8:24 Steve Goldberg: Core Questions All CFOs Ask Today When Buying | E1094 · 20VC with Harry Stebbings
Dec 13, 2023
Insight
Goldberg: Enterprise contacts claiming to be the buyer usually aren't
“If they tell you they're the buyer, people will usually tell you they're the buyer. They typically aren't.”
Steve Goldberg Dec 13, 2023 ▶ 7:08 Steve Goldberg: Core Questions All CFOs Ask Today When Buying | E1094 · 20VC with Harry Stebbings
Jan 24, 2024
Insight
Brand Credibility, PMF, and Financial Trust Block Enterprise Software Scaling
“The three biggest hurdles in taking that holy grail of moving up into the enterprise, those massive ACBs, the sexy LTV to CAC, those sexy logos that you talk about, but the hardest problems. First, the credibility. No one knows who you are, especially in the e…”
Sean Murray Jan 24, 2024 ▶ 33:22 Sean Murray: Why Discovery Today is F***** & How to Scale Into Enterprise Effectively | E1107 · 20VC with Harry Stebbings
Apr 26, 2024
Insight
Adam Gross: Startups should stick to one motion until reaching $10M ARR
“My rule of thumb there is you only get to have one of those until at least ten million, if not further.”
Adam Gross Apr 26, 2024 ▶ 16:45 Adam Gross: Why Startups Doing Paid Under $100M ARR are not PLG | E1145 · 20VC with Harry Stebbings
Apr 26, 2024
Insight
Gross: PLG fails when self-serve and enterprise sales motions intermingle
“This is where PLG goes south, is when you don't have the clarity in how you run the business of, this is our self-serve product, and this is our self-serve business, and this is how it works. And this is our sales-led business, and this is its value propositio…”
Adam Gross Apr 26, 2024 ▶ 34:02 Adam Gross: Why Startups Doing Paid Under $100M ARR are not PLG | E1145 · 20VC with Harry Stebbings
Apr 26, 2024
Insight
Gross: Moving from enterprise sales into PLG is much harder than vice-versa
“It can be the other way of companies going trying to, you know, go into PLG from enterprise, which is a much harder path to go.”
Adam Gross Apr 26, 2024 ▶ 17:02 Adam Gross: Why Startups Doing Paid Under $100M ARR are not PLG | E1145 · 20VC with Harry Stebbings
May 15, 2024 bullish
Insight
Siroker: Sales reps should expand organic product pull, not do cold outbound
“I would say when you feel market pull, when you feel the market, like I gave the example of Starbucks, you know, they're going past all of the processes, they're going past all, like they're seeking forgiveness, not permission to use your product. You're seein…”
Dan Siroker May 15, 2024 ▶ 18:47 Dan Siroker: Second-Time Founders Are More Investable & Why Not To Hire People Out of College |E1153 · 20VC with Harry Stebbings
Jun 3, 2024
Insight
Lemkin: Top enterprise salespeople ask if software purchases are budgeted on first call
“All the best salespeople ask that question. On a first discovery call, Harry, when I'm meeting an enterprise customer, so tell me, is, is this purchase budgeted for this year?”
Jason Lemkin Jun 3, 2024 ▶ 10:36 Jason Lemkin: PluralSight S*** the Bed & The Next IPO Candidates | E1160 · 20VC with Harry Stebbings
Jul 12, 2024
Insight
Roberge: Closing million-dollar enterprise deals requires navigating politics and buyers
“The skill necessary to get a million dollar deal done, there's so much in there in terms of like, how do I identify and build a good champion? How do I understand the political dynamics? How do I differentiate between an economic buyer, a technical buyer, an e…”
Mark Roberge Jul 12, 2024 ▶ 0:06 Mark Roberge: The Framework for How Startups Should Scale into the Enterprise -Stage 2 Capital|E1176 · 20VC with Harry Stebbings
Aug 2, 2024
Insight
Fiechtner: Enterprise expansion risks derailing an early startup's core product roadmap
“Even the biggest tech companies in the world, when they're calling on the other biggest tech companies in the world, like you're going to have different requirements. They are a special snowflake. You're going to have to invest R and D dollars, which most star…”
Ben Fiechtner Aug 2, 2024 ▶ 34:58 Ben Fiechtner: 12-Week Step-by-Step Framework to Crush Every Sales Quarter | E1185 · 20VC with Harry Stebbings
Aug 23, 2024 negative
Insight
Startups should start with direct sales before adopting PLG
“A lot of people think if I nail PLG, then I'll nail enterprise. You can nail PLG and enterprise. I just would argue that nailing one does not necessarily make you more likely To nail the other. So if you can do both, but You gotta, in my opinion, you gotta sta…”
Chad Peets Aug 23, 2024 ▶ 52:40 Chad Peets: Why Most Sales Reps Underperform & Remote Reps Ignore Development | E1193 · 20VC with Harry Stebbings
Aug 23, 2024
Insight
Enterprise sales ramp times realistically trend toward nine months
“Inside, I'd like to see 90 days. Outside, six months. Reality is, it probably trends more towards nine months in enterprise.”
Chad Peets Aug 23, 2024 ▶ 26:33 Chad Peets: Why Most Sales Reps Underperform & Remote Reps Ignore Development | E1193 · 20VC with Harry Stebbings
Oct 23, 2024
Insight
Tennant: Enterprise sales underperformers are identifiable within 60 to 90 days
“So if we're talking about the enterprise segment, you're gonna know within six, probably 90 days.”
AJ Tennant Oct 23, 2024 ▶ 51:53 AJ Tennant: How to Build a Sales Machine and Where Most Go Wrong | E2118 · 20VC with Harry Stebbings
Nov 22, 2024 positive
Insight
Fougere: Junior sales reps can close major deals with proper training
“Over my experience over the past few years that very junior people can do very big deals with the right training and the right leadership. And that is very different than what most salespeople are taught is that only the most senior salespeople can do the big …”
Dan Fougere Nov 22, 2024 ▶ 1:17:55 Dan Fougere, CRO @Datadog: Why Discounting is Dangerous and Contract Sizes are Misleading | E1229 · 20VC with Harry Stebbings
Nov 22, 2024 neutral
Insight
Fougere: Personal buyer motivations drive enterprise sales, not corporate metrics
“Dave is talking there truthfully about like more probably corporate motivations. And so, and those are important, but they're also abstracted away from the motivations of the people you're actually selling to. And so Both of those are important. The ones that …”
Dan Fougere Nov 22, 2024 ▶ 26:59 Dan Fougere, CRO @Datadog: Why Discounting is Dangerous and Contract Sizes are Misleading | E1229 · 20VC with Harry Stebbings
Apr 4, 2025 negative
Insight
Mukherjee: Do not combine PLG and enterprise sales without aligned C-suite leadership
“It's only possible if you have a dialed in CEO Or kind of a C-suite who really gets it. If not, do not do it. You need a singular person who understands the emotion. If not, I wouldn't do it.”
Ishan Mukherjee Apr 4, 2025 ▶ 5:02 20Sales: How the Best Sales Teams Use AI to Win Enterprise Deals | Sales Teams Will Be Dramatically Smaller | How to Ramps Sales Reps Way Faster | Why Unpaid Design Partners are BS | Why this Generation of Sales is Soft with Ishan Mukherjee @ Rox
Apr 4, 2025 bullish
Prediction Not checkable as stated
Mukherjee: Enterprise buyers will always require human sales reps, not just self-serve software
“Fully believe that you need humans because customers want their problem to be solved. They don't give a F about products or services. They want their pain to be solved, and they want to build a non-transactional relationship with these vendors.”
Ishan Mukherjee Apr 4, 2025 ▶ 6:37 20Sales: How the Best Sales Teams Use AI to Win Enterprise Deals | Sales Teams Will Be Dramatically Smaller | How to Ramps Sales Reps Way Faster | Why Unpaid Design Partners are BS | Why this Generation of Sales is Soft with Ishan Mukherjee @ Rox
Nov 7, 2025 positive
Assertion Not checkable as stated
Wiz Is the Only Startup to Successfully Launch Enterprise-First
“Wiz is the only one I've seen do it successfully, where they started in the enterprise.”
Chad Peets Nov 7, 2025 ▶ 52:51 20Sales: Why You Need a CRO Pre-Product | Why Remote Sales Teams Do Not Work | How Snowflake Built a Sales Machine with Chad Peets
Nov 7, 2025
Insight
Enterprise Sales Rep Ramp Times Realistically Average Nine Months
“Inside, I'd like to see 90 days. Outside, six months. Reality is, it probably trends more towards nine months in enterprise.”
Chad Peets Nov 7, 2025 ▶ 27:46 20Sales: Why You Need a CRO Pre-Product | Why Remote Sales Teams Do Not Work | How Snowflake Built a Sales Machine with Chad Peets
Nov 28, 2025
Insight
John McMahon: The art of sales remains unchanged across decades
“I don't think that the art of the sale has really changed much, because there's an art to it, and then there's a science to it. So the art hasn't really changed, because you're dealing with people, and that can be, you know, dependent upon your style, and how,…”
John McMahon Nov 28, 2025 ▶ 4:20 20Sales: John McMahon on How to Hire, Train & Retain the Best Sales Reps | How Sales Changes in a World of AI | Sales Lessons from Snowflake and MongoDB | How to Create and Drive a Sales Process with Urgency
Dec 12, 2025
Insight
Enterprise sales is about workflow integration, not the product itself
“When you understand enterprise, you know, that it's also just never really about the product. It's about really understanding how you integrate into their processes, their workflows, their complexity of the environment.”
Raz Herzberg Dec 12, 2025 ▶ 27:43 20Growth: How Wiz Built a $30BN Brand in Enterprise | What Worked vs What Was a Mega Failure: Lessons Learned | Why Marketers Make the Worst CMOs & What To Look for in Growth with Raaz Herzberg
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