Delivery Hero

39 statements across 6 episodes · 17 bullish · 10 bearish · 6 people on the record · first statement Jan 18, 2016 by Fred Destin · said 62 times in 14 episodes since 2016 · across every show →

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brought up most by Niklas Östberg (25), Harry Stebbings (22), Harley Miller (4), Usman Gul (3), Ralf Wenzel (2), Oscar Pierre (2), Nico Wittenborn (1), Ilir Sela (1)

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2016 1 mention in 1 episode

every mention, scene by scene, with the transcript →

Everything said about Delivery Hero, oldest first

Jan 18, 2016 bullish
Assertion Not checkable as stated
Destin: Deliveroo has almost no customer overlap with Just Eat or Delivery Hero
“We have almost no overlap with Just Eat or Delivery Hero.”
Fred Destin Jan 18, 2016 ▶ 7:38 20VC: Fred Destin @ Accel on Why Startups Fail & Founders Get Fired?
Jan 12, 2022
Assertion Supported
JOKR Raised Over $260M at a $1.2B Valuation
“Ralph has raised over two hundred and sixty million dollars for the company, most recently valuing it at 1.2 billion dollars, and prior to Joker, Ralph spent close to seven years as the founder and CEO of Food Panda, as well as enjoying roles as chief strategy…”
Harry Stebbings Jan 12, 2022 ▶ 0:30 20VC: The Memo: Never Before Revealed Metrics; A Full Breakdown of Unit Economics Behind JOKR, How Does Emerging Markets Compare to Developed Economies & The Biggest Misnomers on Quick Commerce with Ralf Wenzel, Founder & CEO @ JOKR
Jun 4, 2022 neutral
Assertion Not checkable as stated
Gul: Airlift generates 1.3-2% of revenue from ads
“We're seeing between 1.3 to two percent of revenue from the advertisements platform. We've just got into this space, right? And the benchmark for Delivery Hero is about three percent.”
Usman Gul Jun 4, 2022 ▶ 51:39 Q-Commerce in Emerging Markets with the CEOs of Airlift, JOKR, & Zepto | 20VC #892 · 20VC with Harry Stebbings
Feb 26, 2025
Disclosure
Delivery Hero Acquired Glovo in an All-Stock Transaction Valued at €2.3B
“It was an all stock acquisition for 2.3 billion.”
Oscar Pierre Feb 26, 2025 ▶ 50:52 Oscar Pierre, Glovo CEO & Founder: Selling 30% for €100K |The McDonald's Deal That Saved Them |E1263 · 20VC with Harry Stebbings
Feb 26, 2025
Insight
Moderate Growth Requires CEOs to Inject Energy, Unlike During Hyperscaling Phases
“I think in hyperscaling, things can work with the CEO being away fundraising, because there's just so much energy. Into the business that, that is transmitted. And it, you know, and actually that's what I had to do. I was all day fundraising. No, I was almost …”
Oscar Pierre Feb 26, 2025 ▶ 41:31 Oscar Pierre, Glovo CEO & Founder: Selling 30% for €100K |The McDonald's Deal That Saved Them |E1263 · 20VC with Harry Stebbings
Mar 12, 2025 positive
Opinion
Östberg: Almost every geographic market in the world can work for food delivery
“But I don't think it's about a market. I think every, I don't know, almost every market in the world would probably work with this. It's just a matter of getting that product market fit right.”
Niklas Östberg Mar 12, 2025 ▶ 55:11 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 neutral
Insight
Östberg: The best expansion markets often require years of losses to scale
“So in the end, sometimes it could be that the best markets are the ones that's going to cost a lot of money for a number of years because you want to invest to grow it. So it's not necessarily that the best market will be fastest to break even. It could be tha…”
Niklas Östberg Mar 12, 2025 ▶ 56:18 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 negative
Opinion
Östberg: The COVID-19 pandemic was ultimately not good for Delivery Hero
“So I think effectively in the end, COVID was not a good thing for us.”
Niklas Östberg Mar 12, 2025 ▶ 46:26 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 positive
Disclosure
Östberg: Delivery Hero generated multiple 100x and 1,000x returns on early acquisitions
“So, so we have a lot of hundred times returns or even a thousand times return, but most of them were small businesses.”
Niklas Östberg Mar 12, 2025 ▶ 59:33 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 positive
Assertion Supported
Delivery Hero grew Talabat from 60,000 to 20 million monthly orders
“So if I give some of the examples was acquired when the company did 60,000 orders per month. And today it does maybe twenty million orders per month, or close to at least.”
Niklas Östberg Mar 12, 2025 ▶ 32:57 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 positive
Opinion
Östberg: Selling Delivery Hero's German home market made the company stronger
“I think the same selling our home market was clearly a contrarian decision. Maybe some investors thought it was okay, but I think in the company there was a very contrarian view to sell your home market. But I think that that made us incredibly strong.”
Niklas Östberg Mar 12, 2025 ▶ 10:11 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 negative
Assertion Supported
Östberg: Glovo was losing $330M annually when Delivery Hero acquired it
“And global, we lost three hundred thirty million. When we acquired it”
Niklas Östberg Mar 12, 2025 ▶ 40:44 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 negative
What-if
Östberg: Delivery Hero should have raised equity over debt at $35B valuation
“If we would have known that we would have cut costs A lot faster earlier. We would have probably taken down risk a little bit. We would have saved as much money as we can. We probably would have raised equity instead of debt during the time when we thought tha…”
Niklas Östberg Mar 12, 2025 ▶ 4:43 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 negative
Assertion Supported
Östberg: Delivery Hero was disrupted by Rappi in Colombia
“We didn't do that fast enough in, in Colombia, as a good example, and we get disrupted by Rappi. So then the cohorts deteriorated big time.”
Niklas Östberg Mar 12, 2025 ▶ 39:06 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 bullish
Prediction Open · timeframe Mar 2030
Östberg: Quick commerce will eventually exceed 50% of Delivery Hero's business
“And I think right now that's a big part of our business and long term is going to be more than 50% of our business. So larger than food for sure.”
Niklas Östberg Mar 12, 2025 ▶ 20:03 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025
Insight
Östberg: Uber proved food delivery companies can succeed as late entrants
“Uber and others entered the market and proved that you can start this business way later than we did”
Niklas Östberg Mar 12, 2025 ▶ 35:19 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025
Assertion Supported
Delivery Hero cut $100M–$200M by exiting Germany and Japan in late 2021
“Back in end of 2021, We felt a little bit worried about the market. We shut down Germany and Japan. We cut a 102 hundred million out of our budget before the year even started.”
Niklas Östberg Mar 12, 2025 ▶ 6:32 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 bullish
Opinion
Östberg: Delivery Hero was overvalued at its peak and is undervalued today
“We were definitely overvalued, and we are probably undervalued today.”
Niklas Östberg Mar 12, 2025 ▶ 0:40 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 negative
Opinion
Östberg: Large competitor balance sheets are not a threat in food delivery
“I don't think that the balance sheet matters. I don't know. In the end, that is not what limits any compared to spend money. It's going to be the return that is going to limit a compared to spend money. So it's going to be hard for a door dash or Uber or somew…”
Niklas Östberg Mar 12, 2025 ▶ 51:37 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025
Insight
Östberg: Delivery Hero's success is 80% internal execution and 20% competition
“I think what I've learned over the years is 80% our own execution. That is going to matter for how big we get and how much money we make, and then maybe 20% driven by competition.”
Niklas Östberg Mar 12, 2025 ▶ 16:24 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 bullish
Prediction Not checkable as stated
Östberg: Drones could handle 25% of deliveries within 10 years
“It already reached a point where you can actually make it work economically. And in some places regulation is also a part of it. It will take time to scale it. But I think Over time, I know, 25% of delivery could be done by drones, but it might be 10 years, so…”
Niklas Östberg Mar 12, 2025 ▶ 1:08:26 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 negative
Opinion
Östberg: Public AI narratives are cosmetic compared to actual operational efficiency
“If you have a story or not, that's a little bit Cosmetics. I don't care for that cosmetic so much. I care for actually leveraging and truly make our business better for it.”
Niklas Östberg Mar 12, 2025 ▶ 1:05:45 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 negative
Assertion Supported
Delivery Hero scaled Thailand to 400k daily orders unsustainably in one year
“If you take our Thailand business, we scaled from a couple of thousand orders a day up to 400,000 orders a day in less than a year, but it was not sustainable.”
Niklas Östberg Mar 12, 2025 ▶ 0:00 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025
Disclosure
Delivery Hero lost $6M on its first logistics initiative before rebuilding
“The first initiative we did, we lost six million. It looked terrible. And most people have probably given up there, but we shut down that company and rebuilt it again and invested the 1000 of million in logistics.”
Niklas Östberg Mar 12, 2025 ▶ 9:45 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 bullish
Prediction Open · timeframe Mar 2030
Östberg: Glovo's business margin per order will reach 10% to 13%
“So in the end, we know that the margin on the business is going to grow to 10, 10 to 13% over time.”
Niklas Östberg Mar 12, 2025 ▶ 40:08 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 positive
Assertion Partly supported
Delivery Hero became market leader in Spain, Italy, Poland, and Norway
“We entered as a number two and number three, number four player in those markets. And we are now the largest.”
Niklas Östberg Mar 12, 2025 ▶ 15:35 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 bullish
Prediction Open · timeframe Mar 2028
Östberg: Glovo will outgrow the rest of Delivery Hero's overall business
“I think that was an incredible acquisition only diluting Yeah, a few percent less than a 10% for a business that is, is clearly gonna outgrow the rest of the business.”
Niklas Östberg Mar 12, 2025 ▶ 41:52 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 positive
Disclosure
Östberg: Delivery Hero currently prefers organic building over M&A acquisitions
“I think if you look at things right now, we probably prefer to build.”
Niklas Östberg Mar 12, 2025 ▶ 35:29 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 negative
Assertion Not checkable as stated
Delivery Hero's Turkey tech migration took two years to fully recover from
“And we had to make a full massive migration that took nine months. Because you had to move everything at once. That took a big hit on the business and it took two years to fully recover from that.”
Niklas Östberg Mar 12, 2025 ▶ 50:42 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 positive
Disclosure
Östberg: Delivery Hero achieved a 100x return on its Talabat acquisition
“Look at Talabat. It was a little bit more expensive, but they were doing, yeah, seven to 8000 monthly orders, and now that is a ten billion business. So that is a hundred times return or so.”
Niklas Östberg Mar 12, 2025 ▶ 59:19 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 neutral
Assertion Partly supported
Östberg: Delivery Hero's $200M Gorillas loss was only 0.5% of its market cap
“Yeah, so, so, and of course, going back to this two hundred million mistake also done here that we were a thirty five billion company. So this was Back then, less than a percent. It was a half a percent of our market cap that we felt like we are willing to tak…”
Niklas Östberg Mar 12, 2025 ▶ 24:42 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 positive
Insight
Östberg: Founders should accept equity dilution over taking on debt at peak
“It's better to dilute and not, not think too much about it.”
Niklas Östberg Mar 12, 2025 ▶ 6:10 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 positive
Disclosure
Östberg: Delivery Hero sold its German home market due to M&A regulations
“And back then, so this was 2017, and I felt that the market is not as big as it looks. It has a strong comparator there, and there will be no way of consolidate that market later on, given the regulation around M&A and so on. So I think, I thought this is goin…”
Niklas Östberg Mar 12, 2025 ▶ 10:40 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 neutral
Assertion Supported
Delivery Hero took years to reach per-order break-even in logistics and quick commerce
“So for example, with logistic, it took a couple of years before we were broke even per order basis in, in, in logistic, same with DMART and the whole quick commerce. It took us a couple of years to be break even per order basis, but we didn't, it was not becau…”
Niklas Östberg Mar 12, 2025 ▶ 43:26 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 positive
Disclosure
Östberg: Delivery Hero shares responsibility for Glovo's regulatory challenges
“I cannot blame Oscar for challenges that he is not responsible for that has affected him, but where we have collectively taken decisions that we think are right, then of course we also take shared responsibility on those topics.”
Niklas Östberg Mar 12, 2025 ▶ 1:04:24 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 negative
Opinion
Östberg: The food delivery capital bubble did not advance the industry
“I don't think it moved industry forward that much. I think it just drove some non-sustainable behavior and same here.”
Niklas Östberg Mar 12, 2025 ▶ 45:52 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025 negative
Disclosure
Delivery Hero lost the vast majority of its $200M investment in Gorillas
“Yeah, we put in close to two hundred million dollars. We got some of it back, a small portion back. But yeah, it was, most of that was lost.”
Niklas Östberg Mar 12, 2025 ▶ 20:58 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Mar 12, 2025
Insight
Östberg: Second-place food delivery players can be profitable if they reach scale
“So yeah, as long as you get scale, you will make money regardless if you're number two or number one. Of course, if you're number two, you will have less scale. You will make less money, but you will still be able to make money.”
Niklas Östberg Mar 12, 2025 ▶ 16:36 Niklas Östberg, Founder @ Delivery Hero: Competing with Uber and Doordash in a Capital Arms Race · 20VC with Harry Stebbings
Aug 17, 2026 bullish
Prediction Open · timeframe Aug 2029
Food Delivery Will Soon Be Significantly Larger Than Uber's Mobility Business
“And for us, like when this deal, you know, we have to go through the sort of requisite regulatory and shareholder processes, but delivery will be a much bigger business for mobility.”
Andrew Macdonald (Mac) Aug 17, 2026 ▶ 56:38 Uber President on Travis, China & Self-Driving | Why Autonomy Is Existential | How to Beat DoorDash
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