Linear CEO Karri Saarinen explains why Linear originally branded itself simply as an 'issue tracking tool' rather than a high-level work platform.
Insight
Saarinen: Overly polished websites create misleading expectations for early-stage startups
“You might try to, like, build very polished or fancy websites very early on, but what that kind of, like, tells you is, like, it maybe sets the wrong expectation for the user, that if your product is just that, I don't know, you built it last month, and, like,…”
Insight
Saarinen: Homepages should inform unacquainted visitors without overwhelming detail
“The way I think about that, that landing page, the first, the homepage is kind of like the front page. So like, you can't explain everything. Like, you can't explain all the features. You can't explain all the customer stories and everything. That's why there'…”
Insight
Saarinen: Enterprise startups cannot rely on landing page conversion rates
“The reason the conversion is slow, because you are going after enterprises, and it's like, there, there's probably no way to, like, increase that conversion flow, like, the conversion rate, really, Because enterprises are not necessarily coming to websites and…”
Insight
Saarinen: Pair standard body fonts with unique headline typefaces on websites
“It's not like you should just use one typeface, everything, because in small sizes, A lot of typefaces don't work. You probably have to use something fairly standard so people can read it. But for headlines and special points, you can pair it with something li…”
Insight
Saarinen: Highlight unique differences rather than directly comparing to competitors
“I don't think you should, like, make, compare it to yourself to the competition, like, directly, like, say, like, hey, we do better this and that, like, or something like that. But, like, I think you should look at, like, what are those companies saying? How a…”
Insight
Saarinen: Non-technical audiences need social proof and problem-solving, not feature lists
“Sometimes you can make pages very feature based or you can make them customer based or use case based. So depending on your company, like what might, I don't know what makes sense. Like our page is very feature based because I like that because I think our aud…”