Levie: Customers will pay for workflow software rather than raw tokens
Aaron Levie · Aaron Levie: Why Startups Win In The AI Era · Y Combinator · Sep 16, 2025 · at 23:48
Aaron Levie, CEO of Box, discusses enterprise AI pricing and whether customers will accept software markups over underlying AI token costs at Y Combinator AI Startup School.
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“So eventually we're going to get to a point where customers are no longer going to just be paying for the intelligence tokens. They're going to be paying for the workflow software that goes on top of the tokens themselves.”
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