Levie: AI agents replace per-seat SaaS pricing with work volume pricing
Aaron Levie · Aaron Levie: Why Startups Win In The AI Era · Y Combinator · Sep 16, 2025 · at 20:31
Aaron Levie (Co-founder and CEO of Box) explains how AI agents change the fundamental economics and pricing model of enterprise software compared to legacy seat licenses.
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“Agents basically completely blows that up because all of a sudden you can have AI agents that effectively contain the labor of that job function in the software itself. So you can go to a company and you can say, I know you only have three lawyers, but my agents could do the amount of work of basically unlimited lawyers, which means you're obviously no longer gonna sell based on the number of, you know, humans in that company related to legal work. You're going to sell based on some approximation of the amount of volume of work that has to get done related to legal work.”
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