Flexport

32 statements across 2 episodes · 13 bullish · 0 bearish · 1 people on the record · first statement Oct 26, 2013 by Ryan Petersen · said 73 times in 6 episodes since 2013 · across every show →

Mentions by year

brought up most by Ryan Petersen (43), Craig Cannon (20), Garry Tan (4), Paul Graham (3), Jared Friedman (2), Dalton Caldwell (1)

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2025 4 mentions in 2 episodes 2 per episode
2024 1 mention in 1 episode
2022 2 mentions in 1 episode
2018 54 mentions in 1 episode
2013 12 mentions in 1 episode

every mention, scene by scene, with the transcript →

Everything said about Flexport, oldest first

Oct 26, 2013 bullish
Prediction Not checkable as stated
Petersen: Flexport expects roughly 75% gross margins per clearance
“The gross margin should be about 75%.”
Ryan Petersen Oct 26, 2013 ▶ 26:33 Office Hours at Startup School 2013 with Paul Graham and Sam Altman · Y Combinator
Oct 26, 2013
Disclosure
Petersen: Prior startup aggregated 300M U.S. shipping manifests for subscription sales
“Every time you import a product into the U.S., it's public record, that product, and my last company actually sells that data. We aggregate every time you import something. We've collected three hundred million of those shipping manifests and sell subscription…”
Ryan Petersen Oct 26, 2013 ▶ 25:01 Office Hours at Startup School 2013 with Paul Graham and Sam Altman · Y Combinator
Oct 26, 2013 bullish
Disclosure
Petersen: Flexport has a waiting list of about 300 companies
“Yeah, we're trying, we actually have a waiting list of like, 300.”
Ryan Petersen Oct 26, 2013 ▶ 22:45 Office Hours at Startup School 2013 with Paul Graham and Sam Altman · Y Combinator
Oct 26, 2013
Assertion Not checkable as stated
Petersen: Obtaining customs brokerage license took Flexport years
“It took us years to get the license.”
Ryan Petersen Oct 26, 2013 ▶ 20:24 Office Hours at Startup School 2013 with Paul Graham and Sam Altman · Y Combinator
Oct 26, 2013
Disclosure
Petersen: Flexport employs licensed customs brokers rather than removing humans
“We're not removing the human elements, so we're pairing you with a licensed customs worker. We have customs workers on staff, and it's more of a communications tool to, like, enable it.”
Ryan Petersen Oct 26, 2013 ▶ 21:49 Office Hours at Startup School 2013 with Paul Graham and Sam Altman · Y Combinator
Oct 26, 2013 bullish
Insight
Petersen: Customs brokerage provides full supply chain visibility to upsell logistics
“The brokerage is just the way that we enter the much larger logistics space, because once I'm your customs broker, I know everything about your supply chain.”
Ryan Petersen Oct 26, 2013 ▶ 27:12 Office Hours at Startup School 2013 with Paul Graham and Sam Altman · Y Combinator
Oct 26, 2013
Assertion Supported
Petersen: U.S. customs brokers charge $100-$300 across 30M annual shipments
“Usually it's not dependent on the value of the goods, but it's like between a 103 hundred dollars per shipment, and there's thirty million shipments that enter the U.S. Every year and are filed with a customs customs entry.”
Ryan Petersen Oct 26, 2013 ▶ 22:09 Office Hours at Startup School 2013 with Paul Graham and Sam Altman · Y Combinator
Oct 26, 2013
Assertion Supported
Petersen: Importing goods can require filing up to 120 different forms
“Based on what the product is, there could be, like, a 120 different forms you have to file, so we have to take the, what the product is, determine which forms are needed, fill those out for the, ah, customer, file them electronically with the government.”
Ryan Petersen Oct 26, 2013 ▶ 20:39 Office Hours at Startup School 2013 with Paul Graham and Sam Altman · Y Combinator
Oct 26, 2013 bullish
Assertion Not checkable as stated
Petersen: The world's largest oil company joined Flexport's waitlist
“The biggest oil company in the world signed up.”
Ryan Petersen Oct 26, 2013 ▶ 22:48 Office Hours at Startup School 2013 with Paul Graham and Sam Altman · Y Combinator
Oct 26, 2013 positive
Assertion Not checkable as stated
Petersen: Flexport is first licensed US customs brokerage with modern web app
“We're the first licensed U.S. Customs brokerage built around a modern web application.”
Ryan Petersen Oct 26, 2013 ▶ 19:53 Office Hours at Startup School 2013 with Paul Graham and Sam Altman · Y Combinator
Oct 26, 2013 bullish
Disclosure
Petersen: Flexport has three active importing customers
“Yeah, we have three customers right now .”
Ryan Petersen Oct 26, 2013 ▶ 22:42 Office Hours at Startup School 2013 with Paul Graham and Sam Altman · Y Combinator
Aug 30, 2018
Disclosure
Flexport took five years to generate its first dollar of revenue
“Now it took five years from the first time I had the idea to the first dollar of revenue was five years, four years of which it was just me and no other employees.”
Ryan Petersen Aug 30, 2018 ▶ 32:05 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018 neutral
Disclosure
Petersen: Only 2% of Flexport Shipments Were Hit by First China Tariffs
“It was only about two percent of our shipments were affected by the first round of tariffs.”
Ryan Petersen Aug 30, 2018 ▶ 34:08 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018 bullish
Assertion Contradicted
Capturing 20% of global freight makes a company bigger than Saudi Aramco
“Our goal is to get to 20 or 40% market share. If you do that, you're the biggest company on planet earth. Like full stop, like bigger than Saudi Aramco.”
Ryan Petersen Aug 30, 2018 ▶ 45:21 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018
Disclosure
Petersen: About 10% of Flexport shipments go to Amazon warehouses
“Yeah, so probably about 10% of Flexport shipments get delivered to an Amazon warehouse.”
Ryan Petersen Aug 30, 2018 ▶ 2:34 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018 positive
Assertion Not checkable as stated
Foxconn and Saudi Aramco signed up on Flexport's pre-launch prototype site
“And we got Foxconn signed up, makes, makes the iPhone, Cargill signed up like one of the biggest ad companies in the world. And then one day Saudi Aramco signed up the, National oil company of Saudi Arabia signed up for my fake website.”
Ryan Petersen Aug 30, 2018 ▶ 17:16 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018 neutral
Insight
Petersen: No single company is large enough to own end-to-end freight
“In the freight world, because of the size, there's no company big enough to keep it in their own network from door to door. You would actually have to be the biggest company in the world by far.”
Ryan Petersen Aug 30, 2018 ▶ 1:07 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018 positive
Disclosure
Petersen: Flexport Has Roughly 3,000 Paying Customers (August 2018)
“We have like about 3000 paying customers now.”
Ryan Petersen Aug 30, 2018 ▶ 38:47 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018 neutral
Assertion Not checkable as stated
Flexport acquired its first customers via Google AdWords and SEO
“The earliest customers for Flexport we got via Google AdWords and SEO and just signups and people just finding us on the internet, signing up for the service.”
Ryan Petersen Aug 30, 2018 ▶ 16:45 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018 positive
Insight
High user retention on terrible products proves strong underlying market demand
“If the product is this bad, and people are still using it, this is a good thing.”
Ryan Petersen Aug 30, 2018 ▶ 51:05 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018
Insight
Entrepreneurial sales seeks conditional 'yes' answers to inform product roadmaps
“What entrepreneurial sales is very different than regular sales. You want to get to know as fast as you can. So you stop wasting your time and get to the next Yes. You want to get to know within five minutes ideally. Yeah. That's great if someone hangs up on y…”
Ryan Petersen Aug 30, 2018 ▶ 41:36 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018
Disclosure
Petersen: Flexport serves about 2,000 merchants selling on Amazon
“So we have about 2000 merchants that sell on Amazon that use us.”
Ryan Petersen Aug 30, 2018 ▶ 2:23 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018
Disclosure
Petersen: Flexport offers trade finance loans secured by customer inventory
“We now have a business that makes loans to our customers trade finance Loans for any, anything? To buy inventory. Which we secure with the inventory.”
Ryan Petersen Aug 30, 2018 ▶ 51:39 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018 neutral
Assertion Supported
Flexport operates its own dedicated Boeing 747 cargo plane
“We have a seven 47. We have our own plane.”
Ryan Petersen Aug 30, 2018 ▶ 23:06 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018
Assertion Not checkable as stated
Petersen: Flexport is 95% to 98% outbound sales
“Flexport is a 98% outbound sales. Maybe it's 95% outbound sales model.”
Ryan Petersen Aug 30, 2018 ▶ 39:46 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018 positive
Insight
Flexport's ideal hiring profile targets 'insecure overachievers'
“What we look for, we like Flexport has my COO, my business partner calls it insecure overachievers is our profile. We want people who are like really hungry, but humble and they want to prove something to the world and they're super smart, but they don't neces…”
Ryan Petersen Aug 30, 2018 ▶ 23:13 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018
Assertion Supported
Petersen: Flexport waited three years for US Customs license approval
“March 31st of twenty-thirteen is when we were granted the license by U.S. Department of Homeland Security Customs and Border Protection, and so I started working on the idea in like twenty-ten. Flexport for the, there was three years there waiting for the gove…”
Ryan Petersen Aug 30, 2018 ▶ 16:04 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018
Assertion Not checkable as stated
Flexport reached $200 million in revenue without a marketing team
“Flexport got to two hundred million dollars in revenue without having a marketing team.”
Ryan Petersen Aug 30, 2018 ▶ 39:12 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018 positive
Opinion
Petersen: Flexport could only have been founded in Silicon Valley
“I think we, Flexport could only be founded in Silicon Valley. We'll see if that's true in 10 years from now, but I think that's still true today.”
Ryan Petersen Aug 30, 2018 ▶ 22:23 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018
Insight
Limit industry veterans to one per team to prevent anti-innovation coalitions
“About 20%. We try to hire one out of every five or six people From the industry. We think we need that expertise. My principle is five or six people. Cause like most teams should have five or six people on it. And I want one person in the room has done it befo…”
Ryan Petersen Aug 30, 2018 ▶ 33:12 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018 positive
Assertion Contradicted
Flexport surpassed FedEx to become the 17th largest global freight forwarder
“We are now, we last month we passed FedEx and panel Pina, which are, we're now number 17. Oh, out of about 20,000 freight forwarders in the world in four years.”
Ryan Petersen Aug 30, 2018 ▶ 44:44 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
Aug 30, 2018
Insight
Petersen: Businesses must be the counterparty of choice across six stakeholders
“Your six stakeholders as a business or your customers who you pay you money, your vendors, your employees, your investors, Regulators and then the communities where you operate and you have, so you have six stakeholders and if you can keep all six of those, yo…”
Ryan Petersen Aug 30, 2018 ▶ 10:22 Ryan Petersen on Building Flexport, a Modern Freight Forwarder · Y Combinator
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