Arcane

“Best decision we ever made, the business was never more profitable until we actually got out of the way.”

“That's really where the scale came in and that's how we were, you know, be able to become one of the fastest growing businesses in North America for a couple of years running was results focused and ultimately doing what we said we were going to do in a world …”

“It wasn't one thing that was impacting our margins. It was a whole bunch of things in, in a minute percentage. So it was, you know, too much analysis through analytics and spending too much time on the data. Pulling reports and then making decisions.”

“Trying to make sure that you're not disclosing too much to the wider team because you'd never know if it's really going to happen and you don't want to disrupt the business because ultimately everybody needs to make sure that the business is still, you know, r…”

“Often we wouldn't get into margin conversations with clients. We knew we would be profitable. We knew that we had to obviously monitor our cashflow and expenses and all those fun things that, that lead to it, but no, it was mainly around results. We focused on…”

“In a relationship based business, if all of the clients are attached to the owners, that it's hard to ever get out of the business. And it, we also felt that it would add more value if those relationships were tied to The business, not to ourselves.”

“We really never needed outside funding whatsoever.”

“From November of 2019 moved very quickly, closing at the end of March is not a lot of time.”

“We were one of the first to really put that emphasis out there and say, we're going to guarantee results. We're going to put a dollar in and get a minimum of 15 dollars, you know, back in terms of your marketing investment.”