The Ledger
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Salesforce Ventures broke its typical later-stage mandate to seed OneMob
“You know, they don't invest in seed. They typically invest in like later stage B, C rounds. And so for us, we had to show like some real customer growth and revenue before we got investment because they invested in our seed, which is not typical.”
OneMob reports zero churn and net negative churn among enterprise accounts
“We haven't churned, we haven't lost any mid market enterprises. Okay. So pretty much our accounts that are, I would say maybe a 500 employees or higher, we're able to renew. And typically we always renew its negative churn.”
Hillyer: OneMob typically expands enterprise accounts by around 25%
“We're usually able to grow each of our accounts somewhere between 25, maybe around 25% growth.”
Salesforce AppExchange launched before the Apple App Store
“And I think what was really exciting is it was before the Apple ice store and the Apple iPhone store.”
Native Salesforce integration immediately differentiated OneMob for early enterprise customers
“What I think we did really well that differentiated us is we integrated to Salesforce out of the gate. Because as soon as soon as you start talking to a business, well, they're all, they're automatically thinking about, well, I have all these other tools, but …”
Nearly all initial Fortune 500 customers remained with OneMob over four years
“I think what's been exciting is we still have pretty much all of our fortune 500 who've been using us since day one are still customers.”
Hillyer: OneMob has close to 10,000 total user seats
“Well, we're, since we're B to B, we don't sell to consumers probably closer to, yeah, I'd say maybe close to 10,000.”
OneMob roughly doubled its growth year-over-year since its inception
“For the most part, we've been able to double year over year since inception.”
Hillyer: OneMob enterprise customer accounts are worth six to seven figures
“I would say you know, our enterprise accounts, they're, you know, definitely six, seven figures.”
Hillyer: OneMob targets sales and support reps, not marketers
“And yeah, we're more geared to the seller, not marketers. So our buyers are like sales reps, CSMs, account managers, support reps who are trying to just talk to their clients.”
Hillyer: OneMob mid-market clients include 49ers, Kings, and Jets
“We have a bunch of mid market, a lot of sports teams like the 40 Niners, the Sacramento Kings, the New York Jets things like that.”