why aren't all 10 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 0 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Disclosure
Kevin Yoon: GrowSurf intends to stay bootstrapped without raising capital
“Definitely staying bootstrapped. No plans, but you know, I don't want to say like, you know, we would never raise, but.”
Insight
Yoon: Dedicated SaaS customer support calls require roughly $700 monthly ARPU
“What's the minimum number where having like, say like a dedicated CSM or kind of Salesforce makes sense where you're having calls. And that's like 700.”
Assertion Not checkable as stated
Kevin Yoon: GrowSurf reaches $26,000 in MRR
“MRR is 26,000.”
Assertion Not checkable as stated
Kevin Yoon: GrowSurf has never experienced a down revenue month
“We never had that. We've had like stagnant months, but like, Hey, can we hit a down month?”
Disclosure
Yoon: GrowSurf plans a future price increase to reach market rates
“In the future, I do foresee, you know, a price increase just because, you know, we're still not at market in order for us to just be like a sustaining business things have to make sense.”
Assertion Not checkable as stated
Yoon: GrowSurf monthly customer churn averages 8% to 9%
“Churn is definitely something I'm not, you know, satisfied at all with. So it's around eight percent, eight to eight to nine percent on average.”
Assertion Not checkable as stated
GrowSurf: automatic tier upgrades drive a large portion of revenue growth
“So we have auto upgrades on which is the cool part. That's what a lot of our growth comes from two of just customers naturally kind of, you know, growing.”
Disclosure
Kevin Yoon: GrowSurf operates with three full-time and one part-time staff
“Yeah. So we have four. So that's three full-time, one part-time.”
Assertion Not checkable as stated
Yoon: GrowSurf serves 210 to 213 active customers
“Yeah, we have about 210, 200 13.”
Assertion Not checkable as stated
Yoon: GrowSurf monthly ARPU is approximately $120
“Yeah, ARPU is about one 20.”